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GrooveHQ makes hassle-free customer support and engagement software for startups and small businesses. Making your customers happy shouldn’t be a painful, time-consuming process. Groove is built on the belief that customer support software should be simple, powerful and hassle-free, and that it should be easy for awesome businesses to provide equally awesome support.
GroupLink Corporation was organized in 1993 to enable its customers to increase revenue, manage customer relationships and deliver world-class customer service. GroupLink's vision is to delight its customers by delivering high-performance support services, support materials, and software solutions that leverage existing IT investments. GroupLink strives to exceed customers' expectations through its best practices help desk, incident management, and CRM solutions. GroupLink Corporation services over 1,000 enterprise customers and 4,000 worldwide implementations from its US headquarters in Bountiful, Utah. Whether deployed for K-12, Higher Education, Government, or other commercial organizations, GroupLink’s world-class, best-practices Help Desk, CRM, SalesForce Automation and MDM software solutions feature key integration with Microsoft, Linux, Novell and Apple/Mac environments and help customers automate and add intelligence to business processes, enhance profitability, and lower total cost of ownership.
Issuetrak, Inc., located in Norfolk, Virginia, has a seasoned management team, with expertise in Help and Service Desk technology, and significant experience with early stage, medium, and large technology companies. Today, Issuetrak, Inc. is a worldwide company that has expanded its technology to provide businesses with a way to improve their internal and external support while dramatically reducing costs. They offer affordable, easy to use, web based help and service desk management solutions for organizations of any size.
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