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Meltwater

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Read 396 Meltwater reviews and testimonials from customers, explore 475 case studies and customer success stories, and watch 19 customer videos to see why companies chose Meltwater as their Brand Intelligence Software

Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand markets, engage the customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by core values, Meltwater culture is based on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by colleagues, individuals will discover strengths.

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  • 396 Testimonials View
  • 475 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5472 reference ratings
4.7/5.0 (5472)
  • Summer 2026 Market Leader Brand Intelligence Software
  • Winter 2025 Market Leader Social Listening Software
    • Fall 2025 Market Leader Influencer Marketing Platforms
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396Testimonials

  • “Social listening through Meltwater is a really accessible way for brands to garner insights within their category. It’s cost-efficient and it helped us identify the top incremental audiences for us …

  • “Now community engagement becomes more important – and this means understanding the tonality of how your messages are landing, as well as having an up to the minute view on …

  • "Meltwater has been an extremely engaged partner. When I use their live chat, I receive an immediate response along with a solution to every problem at the time I need …

395 more testimonials currently locked

475 Case Studies

  • LIV Golf tracks global media for 13 teams and 54 players with …

  • How Meltwater's Custom Reporting Services Inform Western Union's Brand Strategy

  • 360i cuts client approval timelines by 90% with Meltwater

474 more case studies currently locked

19 Customer Videos

  • Canon - Customer Success Story (Gareth Crew - Social and Digital Communications Lead EMEA)
  • Ricoh - Customer Success Story (James Loginov - Head of Marketing Communications)
  • Muscular Dystrophy Association - Customer Success Story (Morgan Roth - Chief Marketing Officer)
18 more videos currently locked

Additional Meltwater Information & Resources

Read Meltwater Reviews, Testimonials & Customer References from 396 real Meltwater customers.

Browse Meltwater Case Studies, Customer Success Stories, & Customer References from 475 businesses that use Meltwater.

Watch Meltwater Customer Videos to learn why 19 businesses chose Meltwater.