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Meltwater

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Read 396 Meltwater reviews and testimonials from customers, explore 475 case studies and customer success stories, and watch 19 customer videos to see why companies chose Meltwater as their Brand Intelligence Software

Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand markets, engage the customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by core values, Meltwater culture is based on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by colleagues, individuals will discover strengths.

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  • 396 Testimonials View
  • 475 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5660 reference ratings
4.7/5.0 (5660)
  • Summer 2026 Market Leader Brand Intelligence Software
  • Winter 2025 Market Leader Social Listening Software
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396Testimonials

  • “With Meltwater, we’re seeing a lot of really positive statements about airport staff that we weren’t catching before. Sharing this with others helps us reinforce what we’re doing right.”

  • "For a fast-paced sector such as the gaming industry, we constantly need to be on our toes. We need all the media intelligence we can have to fully capitalise on …

  • "I learn a lot from what our competitors are doing and draw inspiration from their approach. Without Meltwater's tool, it would have taken a long time to find what's written …

395 more testimonials currently locked

475 Case Studies

  • How GoStudent automated media reporting with Meltwater

  • Kubota - Customer Case Study

  • Radisson Hotel Group slashes reporting time by 33% with Meltwater

474 more case studies currently locked

19 Customer Videos

  • Cannings Purple - Customer Success Story (Jamie Wilkinson - Director - Design & Digital)
  • The Economist - Customer Success Story (Lauren Hackett - Senior Vice President Global Communication)
  • Shiseido - Customer Success Story (Amit Naik - Senior Vice President Global Head of Analytics)
18 more videos currently locked

Additional Meltwater Information & Resources

Read Meltwater Reviews, Testimonials & Customer References from 396 real Meltwater customers.

Browse Meltwater Case Studies, Customer Success Stories, & Customer References from 475 businesses that use Meltwater.

Watch Meltwater Customer Videos to learn why 19 businesses chose Meltwater.