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Meltwater

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Read 396 Meltwater reviews and testimonials from customers, explore 307 case studies and customer success stories, and watch 19 customer videos to see why companies chose Meltwater as their Brand Intelligence Software

Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand markets, engage the customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by core values, Meltwater culture is based on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by colleagues, individuals will discover strengths.

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  • 396 Testimonials View
  • 307 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5299 reference ratings
4.7/5.0 (5299)
  • Winter 2025 Market Leader Social Listening Software
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396Testimonials

  • "Meltwater has been an extremely engaged partner. When I use their live chat, I receive an immediate response along with a solution to every problem at the time I need …

    Alice Pagen Public Relations Manager

  • “Meltwater Explore’s ability to monitor TV and radio is huge. Add in the social tools, and this is what drove us to say let's try this out and see where …

    Emma Wahdani Marketing Communications Specialist

  • "It was very easy to get started with Meltwater. With around the clock support and guidance, we accomplished an optimum account setup for smooth automated functioning. Everything is with a …

    Warren Talbot Vans Off The Wall
395 more testimonials currently locked

307 Case Studies

  • Cancer Support Community - Customer Case Study

    Nathalie Casthely Senior Director of Communications

  • Muhammad Ali Center - Customer Case Study

    Jeanie Kahnke Sr. Director of Public Relations and External Affairs

  • Yoco - Customer Case Study

    Robyn Viljoen Social Media and Community Manager
306 more case studies currently locked

19 Customer Videos

  • Cannings Purple - Customer Success Story (Jamie Wilkinson - Director - Design & Digital)
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    Jamie Wilkinson Director - Design & Digital
  • No pain no gain Compared to running Meltwater makes NYRR’s media efforts a walk in the park
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    Chris Weiller Senior Vice President Public Relations, Media, and Professional Athletics
  • The Economist - Customer Success Story (Lauren Hackett - Senior Vice President Global Communication)
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    Lauren Hackett Senior Vice President Global Communication
18 more videos currently locked

Additional Meltwater Information & Resources

Read Meltwater Reviews, Testimonials & Customer References from 396 real Meltwater customers.

Browse Meltwater Case Studies, Customer Success Stories, & Customer References from 307 businesses that use Meltwater.

Watch Meltwater Customer Videos to learn why 19 businesses chose Meltwater.

FeaturedCustomers has 1,902,803+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.