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Meltwater

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Read 396 Meltwater reviews and testimonials from customers, explore 475 case studies and customer success stories, and watch 19 customer videos to see why companies chose Meltwater as their Brand Intelligence Software

Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand markets, engage the customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by core values, Meltwater culture is based on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by colleagues, individuals will discover strengths.

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  • 396 Testimonials View
  • 475 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5581 reference ratings
4.7/5.0 (5581)
  • Summer 2026 Market Leader Brand Intelligence Software
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  • Winter 2025 Market Leader Social Listening Software
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396Testimonials

  • “With Meltwater’s integrated PR and influencer marketing dashboard, we’ve built a single source of truth that not only proves real time KPIs, including ROI, but also empowers our teams to …

    Nataliya Tkachenko Associate Director of Communications, PR & Influencer Marketing

  • “Today we’re tracking more of the communications around the Brightline rail system. We’re using Meltwater to reach out to our southern neighbors and generate more interest on their part in …

    Tiffany Faublas Marketing Director

  • “It was clear from our first interaction with Meltwater that it was a very easy platform to use and the accessible insights made reporting up to our leadership team much …

    Alicia Doherty Senior Manager, Corporate Affairs
395 more testimonials currently locked

475 Case Studies

  • Big Valley Marketing turns 30-minute research tasks into 5-minute insights with Meltwater

  • Frisco Conventions and Visitors Bureau - Customer Case Study

    Ryan Callison Director of Marketing and Communications

  • Make-A-Wish America - Customer Case Study

    Jamie Sandys Senior Manager of Brand Communications and PR
474 more case studies currently locked

19 Customer Videos

  • Mailchimp - Customer Success Story (Jason Maldonado - Senior Manager of Social Media)
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    Jason Maldonado Senior Manager of Social Media
  • Howard University - Customer Success Story (Lydia Sermons - Vice President of Communications & Chief Communications Officer)
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    Lydia Sermons Vice President of Communications & Chief Communications Officer
  • Muscular Dystrophy Association - Customer Success Story (Morgan Roth - Chief Marketing Officer)
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    Morgan Roth Chief Marketing Officer
18 more videos currently locked

Additional Meltwater Information & Resources

Read Meltwater Reviews, Testimonials & Customer References from 396 real Meltwater customers.

Browse Meltwater Case Studies, Customer Success Stories, & Customer References from 475 businesses that use Meltwater.

Watch Meltwater Customer Videos to learn why 19 businesses chose Meltwater.

FeaturedCustomers has 2,029,805+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.