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Meltwater

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Read 396 Meltwater reviews and testimonials from customers, explore 307 case studies and customer success stories, and watch 19 customer videos to see why companies chose Meltwater as their Brand Intelligence Software

Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand markets, engage the customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by core values, Meltwater culture is based on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by colleagues, individuals will discover strengths.

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  • 396 Testimonials View
  • 307 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5367 reference ratings
4.7/5.0 (5367)
  • Winter 2025 Market Leader Social Listening Software
  • Fall 2025 Market Leader Influencer Marketing Platforms
    • Summer 2025 Market Leader Brand Intelligence Software
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396Testimonials

  • “But being able to use Meltwater to pull them from one place — and see articles that have been either redistributed or reused or re-amplified — is a huge relief.”

  • "Meltwater helps us with media monitoring and their influencer tool gives us the possibility to take a far more data-driven approach to PR, which is a determining factor for an …

  • "The previous media monitoring supplier we were working with was running into more and more issues around paywalls, so that was a key factor for us, it just seems like …

395 more testimonials currently locked

307 Case Studies

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306 more case studies currently locked

19 Customer Videos

  • Ricoh - Customer Success Story (James Loginov - Head of Marketing Communications)
  • Western Union - Customer Success Story (Evan Escobedo - Social Listening, Analytics & Insight Global Lead)
  • Cannings Purple - Customer Success Story (Jamie Wilkinson - Director - Design & Digital)
18 more videos currently locked

Additional Meltwater Information & Resources

Read Meltwater Reviews, Testimonials & Customer References from 396 real Meltwater customers.

Browse Meltwater Case Studies, Customer Success Stories, & Customer References from 307 businesses that use Meltwater.

Watch Meltwater Customer Videos to learn why 19 businesses chose Meltwater.