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Meltwater

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Read 396 Meltwater reviews and testimonials from customers, explore 475 case studies and customer success stories, and watch 19 customer videos to see why companies chose Meltwater as their Brand Intelligence Software

Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand markets, engage the customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by core values, Meltwater culture is based on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by colleagues, individuals will discover strengths.

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  • 396 Testimonials View
  • 475 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5569 reference ratings
4.7/5.0 (5569)
  • Summer 2026 Market Leader Brand Intelligence Software
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396Testimonials

  • "We own safety data. We have the safety tips, but the data Meltwater provides our organization helps us prove the PR ROI when speaking with our board and donors."

    Amber Andreasen Director and Volunteer Manager

  • "What's awesome is the live updates - whenever new articles are published, we are notified immediately and it allows us to track share of voice easily. This has really freed …

    Hector Tan Head, Marketing & Communications

  • “The platform is very adaptable and fun to work with. The integrated solutions alleviate my day-to-day workload and the Meltwater team has been very helpful whenever I’ve had questions.”

    Jessica Blankenship PR and Marketing Manager
395 more testimonials currently locked

475 Case Studies

  • Amnesty International Australia unifies 8-person comms team with Meltwater

  • Hill + Knowlton Strategies analyzes 6-12 month media landscapes with Meltwater

  • Bishop’s University - Customer Case Study

    Chantal Sneath Communications Officer
474 more case studies currently locked

19 Customer Videos

  • Red Havas - Customer Success Story (Davitha Tiller - Executive Vice President of Social Media and Integration)
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    Davitha Tiller Executive Vice President of Social Media and Integration
  • Publicis Groupe - Customer Success Story (Gildas Launay - Chief Executive Officer of Everyday Content)
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    Gildas Launay Chief Executive Officer of Everyday Content
  • Shiseido - Customer Success Story (Amit Naik - Senior Vice President Global Head of Analytics)
    Play Video
    Amit Naik Senior Vice President Global Head of Analytics
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Additional Meltwater Information & Resources

Read Meltwater Reviews, Testimonials & Customer References from 396 real Meltwater customers.

Browse Meltwater Case Studies, Customer Success Stories, & Customer References from 475 businesses that use Meltwater.

Watch Meltwater Customer Videos to learn why 19 businesses chose Meltwater.

FeaturedCustomers has 1,987,050+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.