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Meltwater

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Read 396 Meltwater reviews and testimonials from customers, explore 475 case studies and customer success stories, and watch 19 customer videos to see why companies chose Meltwater as their Brand Intelligence Software

Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies understand markets, engage the customers, and master the new social business environment. With offices in 27 countries, Meltwater is dedicated to personal, global service built on local expertise. Guided by core values, Meltwater culture is based on a fundamental belief in people and the potential they possess. They are not afraid of investing in hidden talent and believe that in an environment where people are motivated and supported by colleagues, individuals will discover strengths.

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  • 396 Testimonials View
  • 475 Case Studies View
  • 19 Customer Videos View
Customer Rating Review Score based on 5495 reference ratings
4.7/5.0 (5495)
  • Summer 2026 Market Leader Brand Intelligence Software
  • Winter 2025 Market Leader Social Listening Software
    • Fall 2025 Market Leader Influencer Marketing Platforms
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396Testimonials

  • "Before we heard of Meltwater, we relied on native analytics in individual social media management platforms which were not user-friendly, nor did they provide insights that our clients could comprehend."

  • "We use Meltwater Social in the new business process as it allows us to have a wider understanding of a prospects' digital footprint. It gives us the opportunity to include …

  • “RMIT is a global university of technology and design, and our research and teaching has global impact. Meltwater allows us to track that impact across markets and languages and report …

395 more testimonials currently locked

475 Case Studies

  • See Me - Customer Case Study

  • Akind boosts productivity by 100% with Meltwater

  • Knight Frank Singapore frees up time with Meltwater’s real-time media monitoring

474 more case studies currently locked

19 Customer Videos

  • Muscular Dystrophy Association - Customer Success Story (Morgan Roth - Chief Marketing Officer)
  • Shiseido - Customer Success Story (Amit Naik - Senior Vice President Global Head of Analytics)
  • UCLA - Customer Success Story (Nicole Wilkins - Director of Strategic Communications)
18 more videos currently locked

Additional Meltwater Information & Resources

Read Meltwater Reviews, Testimonials & Customer References from 396 real Meltwater customers.

Browse Meltwater Case Studies, Customer Success Stories, & Customer References from 475 businesses that use Meltwater.

Watch Meltwater Customer Videos to learn why 19 businesses chose Meltwater.