Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with businesses and brands. The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monitoring, competitive insights and social CRM features. Sprout Social is known for its intuitive, easy-to-use web and mobile platforms.
"As far as what differentiates Sprout from competitors in the enterprise space, ease of use would be my No. 1 thing."
"Twitter NPS is amazing because our Customer Insights team is already using that system to measure customer satisfaction. Now, we can really start to measure social care and benchmark Twitter against our other channels."
"I needed to identify a tool that helped me manage all of our social channels more efficiently, It also needed to support collaboration between my position and someone in the admissions office. Sprout was one of the only options that made sense with our workflow."
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