Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with businesses and brands. The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monitoring, competitive insights and social CRM features. Sprout Social is known for its intuitive, easy-to-use web and mobile platforms.
"We’re increasingly finding that we’re becoming the digital call center for the institution."
"[H]aving an easy way to collect consumer feedback that comes in through social, organize it and deliver it—it gives us a variety of ways to get really direct, honest, unfiltered …
"We were already using a tool when I started in 2013, and I hated it, I did a month-long trial of Sprout and loved it. I was afraid the transition …
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