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LiveVox Testimonials

  • "The pandemic made everyday life more complicated. We knew we needed to counter that with convenience. Incorporating SMS as part of our enrollment experience gives patients the power to engage on their own terms. LiveVox was key in helping us to adapt not only by making the shift to work …

  • “SpeechIQ® allows us to approach our quality assurance in a very targeted fashion and on a broad scale. We have improved efficiency metrics on multiple inbound programs by utilizing SpeechIQ® insights to help identity what drives hold time and talk time. The automated scorecards have allowed us to feel confident …

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  • DialedIn
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    4.8 / 5.0
    Customer References 89 total
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    DialedIn is a leading provider of contact center solutions. DialedIn’s software products and highly trained team help businesses of all sizes to streamline their operations and improve their overall customer …

  • Dixa
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    4.8 / 5.0
    Customer References 83 total
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    Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences for customers and teams that unlock loyalty. Dixa’s …

  • Genesys
    Reference Rating
    4.7 / 5.0
    Customer References 1,355 total
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    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

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