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Read 92 LivePerson reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 95 Case Studies View
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Customer Rating Review Score based on 4203 reference ratings
4.7/5.0 (4203)

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    4.7 / 5.0 (4774)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

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92Testimonials

  • "From the moment we started using live chat on our website, it nearly doubled the amount of opportunities that we were seeing from our standard “non-chat” website."

    Tracy Myers Owner

  • "I saw that LivePerson was more than a live chat solution. It could greatly expand our potential to engage with customers."

    Paul Nesbitt Director, PAC Web Hosting Ltd

  • "LivePerson is best in class – it fits every IT directors dream. It is an extremely important part of our ongoing customer service strategy."

    Martin Brown General Manager, Parcel2Go
91 more testimonials currently locked

95 Case Studies

  • Beau-Coup - Customer Case Study

    Cassie Haughey Customer Service Supervisor, Beau-Coup

  • Proactive Digital Engagement Calculates to a Delightful Experience

    Norm Happ VP of Sales, Small Business Financial Solutions

  • Mantra Group exceeds incremental revenue target with intelligent online engagement

    Edward Easton Manager, Central Reservations Mantra Group
94 more case studies currently locked

7 Customer Videos

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Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 95 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 2,074,548+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.