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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 67 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 67 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4005 reference ratings
4.7/5.0 (4005)

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    Customer Rating Review Score
    4.7 / 5.0 (4530)

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92Testimonials

  • "Our agents love the new and exciting career paths open to them."

    Andy Kingston Head of Offshore & Conversational Banking

  • "We optimized our website so we could discover the key times and places when customers were most likely to abandon, and we now present a proactive live chat invitation five …

    Janet Davila E-Commerce Product Owner

  • "Our ambition is to be the airline most loved by customers. That’s why we have embraced messaging and are meeting our customers’ needs in their channel of choice, on their …

    David Saines Operational Change Manager
91 more testimonials currently locked

67 Case Studies

  • Bankwest drives world-class CSAT to 93% with in-app messaging

    Louise Tovey General Manager

  • As a global health insurance leader, Bupa increases customer satisfaction with LiveEngage

  • The Sun Shines for Sunweb Holidays as Personalised Content Drives Online Conversions …

    Thomas Courjeault Marketing Director, Sunweb
66 more case studies currently locked

7 Customer Videos

  • Backcountry.com - Customer Success Story (Jill Layfield - Chief Executive Officer)
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    Jill Layfield Chief Executive Officer
  • Bankwest - Customer Success Story (Louise Tovey - General Manager)
    Play Video
    Louise Tovey General Manager
  • Bupa - Customer Success Story (Nick Blatt - Head of Digital Sales & Cross Referral)
    Play Video
    Nick Blatt Head of Digital Sales & Cross Referral
6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 67 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 1,904,887+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.