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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 67 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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Customer Rating Review Scorebased on 3620 reference ratings
4.7/5.0 (3620)

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  • Market Leader
    Customer Rating Review Score
    4.7 / 5.0 (4124)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 companies rely on LiveChat in their everyday duties. Some of the major ones include: Ikea, Acer, Samsung, RyanAir, PayPal, Kaspersky Lab, LG, Suzuki, and Renault. Try LiveChat for free!

    Learn more about LiveChat

92Testimonials

  • "Even though customers can’t hear my voice, I’m still able to successfully deliver the warm, friendly and personalized service that our customers know and love Virgin Atlantic for, all through messaging."

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67 Case Studies

  • How Liveperson Helped Bring Efficient, Engaging, Always on Web Messaging Support to 49 of Conduent’s Largest Relationships

66 more case studiescurrently locked

7 Customer Videos

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Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 67 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.