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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 67 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 67 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4000 reference ratings
4.7/5.0 (4000)

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    Customer Rating Review Score
    4.7 / 5.0 (4512)

    Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more likely to make a purchase. Increase overall customer satisfaction through a more personalized way of communication with LiveChat. Over 28,000 …

    Learn more about LiveChat

92Testimonials

  • "LivePerson tools have become an essential part of the armoury here."

    Imran Arshad Digital Performance Manager, Exodus Travels

  • "From the moment we started using live chat on our website, it nearly doubled the amount of opportunities that we were seeing from our standard “non-chat” website."

    Tracy Myers Owner

  • "With LivePerson, we can quickly set up targeted onsite campaigns. The solution meets all of our expectations it’s flexible, fast and efficient."

    Thomas Courjeault Marketing Director, Sunweb
91 more testimonials currently locked

67 Case Studies

  • Optimizing the Customer Experience for Niche Technical Buyers

    Janet Davila E-Commerce Product Owner

  • Enrolling in Digital Engagement for Efficiency and Better Service

    Leslie McClellon VP, Student Affairs, Community College of Denver

  • Harvey Norman puts in-store expertise into consumers’ fingertips with messaging

    Gary Wheelhouse Chief Digital Officer
66 more case studies currently locked

7 Customer Videos

  • David’s Bridal - Customer Success Story (Holly Carroll - VP of Customer Service & Contact Center Operations)
    Play Video
    Holly Carroll VP of Customer Service & Contact Center Operations
  • Bupa - Customer Success Story (Nick Blatt - Head of Digital Sales & Cross Referral)
    Play Video
    Nick Blatt Head of Digital Sales & Cross Referral
  • Qwest Communications, Inc. - Customer Success Story (John Hines - Qwest Communications, Inc.)
    Play Video
    John Hines Qwest Communications, Inc.
6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 67 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 1,901,517+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.