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LivePerson

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Read 92 LivePerson reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 7 customer videos to see why companies chose LivePerson as their Conversational AI

LivePerson, Inc. offers a cloud based platform that enables businesses to proactively connect in real time with customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, and mobile devices. This "intelligent engagement" is driven by real time behavioral analytics, producing connections based on a true understanding of business objectives and customer needs.

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  • 92 Testimonials View
  • 95 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 4201 reference ratings
4.7/5.0 (4201)

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    Customer Rating Review Score
    4.7 / 5.0 (4766)

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92Testimonials

  • "We were looking for ways to keep libraries relevant as pillars in our communities, and inevitably that means connecting online."

    Jan Dawson Project Manager

  • "With LivePerson, we can quickly set up targeted onsite campaigns. The solution meets all of our expectations it’s flexible, fast and efficient."

    Thomas Courjeault Marketing Director, Sunweb

  • "From beginning to the end, we were up and running in days, and the impact was both immediate and dramatic."

    Alan Matchett Managing Director IPSL
91 more testimonials currently locked

95 Case Studies

  • Talkmobile boosts CSAT to 92% with LivePerson

  • SKY Cable Corporation reduces handle time from hours to minutes with LivePerson

  • David's Bridal uses Conversational Commerce to help customers plan the event of …

    Holly Carroll VP of Customer Service & Contact Center Operations
94 more case studies currently locked

7 Customer Videos

  • Bankwest - Customer Success Story (Louise Tovey - General Manager)
    Play Video
    Louise Tovey General Manager
  • Backcountry.com - Customer Success Story (Jill Layfield - Chief Executive Officer)
    Play Video
    Jill Layfield Chief Executive Officer
  • Bupa - Customer Success Story (Nick Blatt - Head of Digital Sales & Cross Referral)
    Play Video
    Nick Blatt Head of Digital Sales & Cross Referral
6 more videos currently locked

Additional LivePerson Information & Resources

Read LivePerson Reviews, Testimonials & Customer References from 92 real LivePerson customers.

Browse LivePerson Case Studies, Customer Success Stories, & Customer References from 95 businesses that use LivePerson.

Watch LivePerson Customer Videos to learn why 7 businesses chose LivePerson.

FeaturedCustomers has 2,060,706+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.