"It has been fantastic working with Infobip on this project. Not only has the technology been easy to implement, the people at Infobip use Strava. They understand how important Beacon is to our athletes. That extra connection to us and our product really came through in everything the Infobip team …

"Customers today don’t come from just one channel. So, we must be prepared to interact with them on the right channel, depending on the type of interaction, the needs, and interests of each client."

"Infobip has proven themselves as A2P SMS and SMS firewall partners. They have performed above the requirements with a threefold increase in international A2P SMS traffic and up to 10% increase in domestic traffic. Infobip have demonstrated they are a global leader and they’ve been a valuable source of learning …

"Working with Infobip to incorporate two-factor authentication into the Leanpay app has been fundamental to achieving a monthly growth rate of 20%. The onboarding process is efficient, and the customer experience is much better as a result."

"Having Infobip as a global messaging provider helped us achieve higher reliability and increase delivery rates. Other than helping us with one of our pain points, Infobip helped us improve member satisfaction by implementing Viber as a new channel for our users."

"Infobip’s Conversations solution helped us grow our business during the global pandemic. Our customers are satisfied with the fast and convenient customer service, and our agents are happy they have a user-friendly and easy-to-onboard solution. We are excited to add more channels for customer communication in the future after the …

"The expertise and support were even more important to us than the solution itself. Our feedback in this project with Infobip is very positive, and the fact that we were able to pre-test it was an important point for Digitaleo. It gave us the satisfaction of experiencing this novelty and …

"Implementing WhatsApp Business Platform through Infobip has improved our business tremendously. Our messages get delivered, opened, and read easily. Using WhatsApp to communicate with users has increased engagement and participation all around. This will help us keep moving towards spreading corporate goodness throughout. We look forward to introducing more channels …

"Infobip helped us optimize our house call service, providing us with the unique ability to have the lab come to our patients through WhatsApp, whether existing or new homes. All services can now be provided directly to the patient."

"Infobip worked alongside Telekom Deutschland through the implementation process to ensure the creation of a rich media marketing campaign to convert many of our customers into Spotify Premium users. The team at Infobip brought together the understanding of the campaign objectives and technology expertise, allowing us to efficiently communicate via …

"Moving to Infobip helped us take full control of our contact center. Conversations let us efficiently manage our contact center from top to bottom. Answers and Moments helped us improve agent efficiency by custom building and fully automating customer self-service support over WhatsApp, Live Chat, Google’s Business Messages, and Voice …

"The solution empowered our agents to serve our customers on a channel they are familiar with and comfortable engaging on. Infobip understood our challenge and was patient in delivering the most comprehensive and cost-effective solution. Working with Infobip has made the process of moving from local WhatsApp to Business WhatsApp …

"Being a startup in the healthcare sector means the bar is set higher for you than most other startups. In order to leave your mark, you need to work with the best service providers, who offer the best solution. We found such a partner in Infobip, whose IoT solution gave …

"Infobip Moments combines a customer data platform (CDP) and marketing automation (MA) into a single platform. This is one of the few solutions on the market that integrates these functions, which I believe brings assured benefits to businesses. Moments and People CDP are extremely easy-to-use and Infobip experts provide end-to-end …

"Using the Infobip web-based interface, we can now send important notifications about our events directly to our attendees via Viber and SMS. Infobip performs the segmentation for us, we don’t the need to track who is using or not using the Viber app. By adjusting to the way how our …