OVERALL CUSTOMER
REFERENCE RATING
4.8
"HFI studied the problems we faced, helped us work through those problems, came up with the right rese..."
Kevin Young
Director of e-Marketing
"The better understanding of usability we have has been helpful, not just internally with the User Exp..."
Vinny Cerpa
User Experience Designer
"Before HFI helped us redesign our intranet, ARINC's employees had trouble finding what they were look..."
Carol Bowman
Intranet Webmaster
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"I am positive that the UX team now understands the user-centered design process as well as it underst..."
Laxmidhar Gaopande
Group Director
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"One thing that HFI training really brought home was the importance of research. When your colleagues..."
Elizabeth Glynn
User Experience Manager
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"Our usability team saw the value in acquiring an 'outside' accreditation and pursued HFI's certificat..."
Pat Malacek
User Experience Manager
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"People interact with government because they have to, kind of like going to the dentist. We must crea..."
Andrew Armani
Director of eServices office
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"HFI's team of usability experts and customer-centric approach were key factors in Staples.com winning..."
Colin Hynes
Director of Site Usability
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"It's becoming understood by our clients and our designers and developers that no matter how good Rose..."
Jason Zimmer
User Experience Design Director
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"HFI’s review and recommendations made a dramatic impact. It improved more than just the usability of..."
Rand Curry
Director SME Programs
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"Partnering with HFI we are able to further evaluate our customers' online shopping experiences and ne..."
Jeanne Lewis
President
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"HFI made recommendations that resulted in a cleaner site, through which people will be able to find w..."
John Weiner
Energy Information Administration
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"Usability is grounded in empirical work with real users, giving us a more objective basis for decisio..."
Clark Kelso
Chief Information Officer
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"excelled at meeting their mission and serving their customers, proving that federal agencies are capa..."
The National Institute of Neurological Disorders and Stroke
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"Return on investment (ROI) is a central issue [for State Government], Government has to be cost-effec..."
Donna Freeman
Business Manager and a Certified Usability Analyst
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"HFI complemented PFPC’s industry knowledge with their sophisticated expertise in usability and user e..."
Eileen Gilfedder
VP & Senior Director
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Testimonials & Customer References of individual Human Factors International customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Human Factors International is the right business software or service for your company.

We monitor all 34 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.