"Usability is part of the maturation of the development process. Originally, most IT shops focused on functionality, budgets and deadlines. Next they concentrated on quality, architecture and integration. All of these objectives are necessary for a "good" system. However, even with all those pieces in place, a good systems solution …

“Our partnership with HFI has given us access to a vast storehouse of knowledge in the field of user design engineering. This has helped us in revisiting the brand, keeping user focus in mind, and creating a product that is not only user-friendly, but promises to set standards in the …