“Before HFI helped us redesign our intranet, ARINC's employees had trouble finding what they were looking for. People had to navigate through department subsites that each looked very different from one another. The results of the usability tests and card sorts have given us an Intranet which is much more cohesive and userfriendly. HFI also taught our Web team how to use these great new methods to create future Intranet pages on our own.”