Human Factors International, Inc. (HFI) is the world leader in user-centered design solutions. They’ve incorporated best practices from over 30 years of experience and developed a mature framework that is optimized for all kinds of UX projects – complex, international or mission-critical.
"HFI's team of usability experts and customer-centric approach were key factors in Staples.com winning this award. As with any good partnership, they share the Staples.com vision of creating outstanding customer service through a great Web experience.”




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