“Human Factors International did a good job with the Web usability study for the PSC Scholarships application page. They were patient in understanding our needs and came up with practical solutions to meet our requirements. HFI's proposed redesign of our screens is both presentable and neat. The navigation mechanism is …

"'Put customers first' is one of TD Bank Financial Group's six guiding principles. On the Web, that means delivering the best user experience possible. To that end, we have worked extensively with HFI to ensure we put customers first across all of our Web properties. HFI's expertise in user-centered design, …