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Akendi is a user experience, service design, strategy and UX research firm. They are passionate about the creation of intentional experiences – whether those involve digital products, physical products, services or bricks-and-mortar interactions. Their multi-disciplinary team of service designers, UX researchers, and experience architects will uncover insights about human behaviour, which they combine with inspired creative design to architect the experience that meet your goals. The results are intentional product and service experiences that enable you to increase uptake, engage users, and improve effectiveness.
"This research project – which is part of a widespread initiative to improve accessibility of all of our services – would not have been possible without Akendi’s research, testing, and …
"The process was extremely collaborative and I was given the control I needed to make important decisions. I’ve received many compliments on the professional look and attractiveness of the design. …
"Akendi’s insights were eye-opening. We’d been so focused on the distinctness of our two business lines. It was a revelation to understand the user experience as one journey. The final …
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