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Emplifi

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Read 147 Emplifi reviews and testimonials from customers, explore 116 case studies and customer success stories, and watch 9 customer videos to see why companies chose Emplifi as their Brand Intelligence Software

Emplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 7,000 brands, such as Delta Air Lines, Samsung, and Ford Motor Company, provide their customers with outstanding experiences at every touchpoint on their customer journey.

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Customer Rating Review Scorebased on 1507 reference ratings
4.8/5.0 (1507)
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147Testimonials

  • "As the UK’s largest tech retailer, our mission is to help customers enjoy amazing technology. This means not only helping our customers choose shiny new kit, but also making sure they get the most out of it. We know that our customers find new tech exciting but also often confusing and need help when things don’t go to plan. Our new RepairLive service provides customers with expert advice to help them to identify the cause of a fault, undertake DIY fixes, as well as to assist with arranging a repair or return of their product. By leveraging the LiveAdvisor technology for RepairLive, we’re able to provide our customers with access to fast, efficient support without them or their tech having to leave the house."

    Gillian GeraghtyEcommerce and Omnichannel Director
146 more testimonialscurrently locked

116 Case Studies

  • Oxford Properties Group defines the future of retail malls with all eyes on social

    Sharon KimManager of Social Media & Digital Content
115 more case studiescurrently locked

9 Customer Videos

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    Ineke VanhaelemeeschBranded Content Coordinator
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Additional Emplifi Information & Resources

Read Emplifi Reviews, Testimonials & Customer References from 147 real Emplifi customers.

Browse Emplifi Case Studies, Customer Success Stories, & Customer References from 116 businesses that use Emplifi.

Watch Emplifi Customer Videos to learn why 9 businesses chose Emplifi.

FeaturedCustomers has 1,857,317+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.