126 CallRail Testimonials

“If we didn’t have call tracking, we’d be completely blind to what return we’re delivering. Without call tracking, our entire value proposition as a business wouldn’t be there. It’s fundamental to the operation of our business, and for us and our clients’ success.”

“The addition of call summaries is a time saving asset that helps me to quickly assess leads for my clients.”

"Not only did CallRail help with tracking and measuring incoming leads, but it drastically helped improve our customer service department and procedures. From how we answer the phones, transfer calls, follow-up with prospective customers, and build rapport with customers, we noticed a direct impact on the customer experience by using CallRail as a training tool on top of our primary focus of measuring the quantity and quality of our marketing leads."

“First and foremost, are the leads and traffic that weʼre sending to our clients quality. If they are great, how can we make them better. If it's not, what can we adjust.”

“CallRail is helping us improve our marketing campaigns and client retention rates. Their tools are invaluable - we simply have to have them.”

“With CallRailʼs Lead Center, our lead management went from a free-for-all, firing from the hip situation to an organized, strategized, and thought out workflow.”

"Our mission is to make your business more visible, accessible, and profitable through data-informed marketing strategies."

“Many people in my position are stuck having to pipeline things and getting other people to do the heavy lifting, and Form Tracking makes it so easy. I can get something off the ground quick. I can see if it works quickly.”

“We really value showing the full robust landscape of all that the properties are doing. And if weʼre able to be a part of that, and help show how everything is working together, we prefer to do it that way.”

“When we had our old phone system, if there were new hires or changes that needed to be made thatʼd involve me having to get into the system to update it, order new phones, or configure them. If we had an issue (with the phone system), it would kill half a day.”

“In the past, we were only able to measure leads from customers who completed the online web form, but weren't able to measure any leads that opted to click-to-call.”

“Simply put, keywords that lead to unqualified leads are wasted spend.”

“Wasted spend is a huge problem when we bring on a client.”

“The idea that when somebody calls in, we can tag them back to the entrypoint on the website and this third party platform can populate into hubspot and give us that attribution modeling is fantastic.”

“By integrating our CallRail system with Hubspot even through something as basic as the Conversations inbox, I can take this conversation and put them through into the follow-up system.”