128 CallRail Testimonials

“With that visibility, we can either continue the campaign, or cut it off, if it’s not meeting our acquisition goal. Without CallRail, our ability to track that information accurately is significantly hindered. It makes campaigns seem as if they’re not converting as well as they actually might be. At a high level, that’s really the primary benefit of CallRail—it gives us a much better ability to get a true understanding of our acquisition cost, and link it to a particular campaign.”

“CallRail also keeps cookied customer information during the buying cycle for longer than Marchex. With Marchex you can view the data for up to 48 hours, with CallRail we can track leads coming from advertising and view all of their interactions for up to a year. But with Marchex, even three days later we weren’t able to view the interactions.”

"If you look at KPIs and the most important metrics for all of our clients, the number-one item on the list is making the phone ring and driving leads to them. That’s partially a reflection of the businesses we serve — most of our clients are operating service-type businesses in highly competitive markets.”

“With CallRailʼs Lead Center, our lead management went from a free-for-all, firing from the hip situation to an organized, strategized, and thought out workflow.”

"Our mission is to make your business more visible, accessible, and profitable through data-informed marketing strategies."

“Many people in my position are stuck having to pipeline things and getting other people to do the heavy lifting, and Form Tracking makes it so easy. I can get something off the ground quick. I can see if it works quickly.”

“We really value showing the full robust landscape of all that the properties are doing. And if weʼre able to be a part of that, and help show how everything is working together, we prefer to do it that way.”

“When we had our old phone system, if there were new hires or changes that needed to be made thatʼd involve me having to get into the system to update it, order new phones, or configure them. If we had an issue (with the phone system), it would kill half a day.”

“In the past, we were only able to measure leads from customers who completed the online web form, but weren't able to measure any leads that opted to click-to-call.”

“Simply put, keywords that lead to unqualified leads are wasted spend.”

“Wasted spend is a huge problem when we bring on a client.”

“The idea that when somebody calls in, we can tag them back to the entrypoint on the website and this third party platform can populate into hubspot and give us that attribution modeling is fantastic.”

“By integrating our CallRail system with Hubspot even through something as basic as the Conversations inbox, I can take this conversation and put them through into the follow-up system.”

“CallRail understood our situation right away. Clearly, supporting an in-the-field workforce wasn’t new to them.”

“We have a second division of our company called VisualPro. We received a call and it became obvious to us that our customer service team was not as adept at explaining to the customer exactly what VisualPro is."