“It’s super-important to our clients. They use it to improve customer service without having to sit there and listen to calls. It gives them a better pulse on their business.”
“For a lot of clients, we do their appointment-setting because they don’t have any people to properly manage inbound leads. That’s been a huge win. We used to have clients that converted maybe 22 percent of their inbound calls. With CallRail and our inbound lead team we’ve been able to increase that to as high as 83 percent of inbound opportunities.”
“We had multiple Vonage phones, multiple cell phones, and nothing worked together.”
“First and foremost, are the leads and traffic that weʼre sending to our clients quality. If they are great, how can we make them better. If it's not, what can we adjust.”
“CallRail is helping us improve our marketing campaigns and client retention rates. Their tools are invaluable - we simply have to have them.”
“With CallRailʼs Lead Center, our lead management went from a free-for-all, firing from the hip situation to an organized, strategized, and thought out workflow.”
"Our mission is to make your business more visible, accessible, and profitable through data-informed marketing strategies."
“Many people in my position are stuck having to pipeline things and getting other people to do the heavy lifting, and Form Tracking makes it so easy. I can get something off the ground quick. I can see if it works quickly.”
“We really value showing the full robust landscape of all that the properties are doing. And if weʼre able to be a part of that, and help show how everything is working together, we prefer to do it that way.”
“When we had our old phone system, if there were new hires or changes that needed to be made thatʼd involve me having to get into the system to update it, order new phones, or configure them. If we had an issue (with the phone system), it would kill half a day.”
“In the past, we were only able to measure leads from customers who completed the online web form, but weren't able to measure any leads that opted to click-to-call.”
“Simply put, keywords that lead to unqualified leads are wasted spend.”
“Wasted spend is a huge problem when we bring on a client.”
“The idea that when somebody calls in, we can tag them back to the entrypoint on the website and this third party platform can populate into hubspot and give us that attribution modeling is fantastic.”
“By integrating our CallRail system with Hubspot even through something as basic as the Conversations inbox, I can take this conversation and put them through into the follow-up system.”