“CallRail helps us better understand our products, our customer interactions and what’s happening through our call center. Through that visibility, we can significantly boost the performance of every advertising dollar, while recapturing previously wasted spend to put back into our business.”

"The call summary feature is truly beloved by both myself and my clients. Its ability to streamline our qualification process and alleviate the workload of our client intake and lead qualification teams is invaluable."

“The idea that when somebody calls in, we can tag them back to the entrypoint on the website and this third party platform can populate into hubspot and give us that attribution modeling is fantastic.”

“We have a second division of our company called VisualPro. We received a call and it became obvious to us that our customer service team was not as adept at explaining to the customer exactly what VisualPro is."

“If I have to identify one single tool that we used along the way to get to where we are now, it’s CallRail.”

"Not only did CallRail help with tracking and measuring incoming leads, but it drastically helped improve our customer service department and procedures. From how we answer the phones, transfer calls, follow-up with prospective customers, and build rapport with customers, we noticed a direct impact on the customer experience by using …

"We are a small two-location podiatry clinic so our marketing budget was nonexistent until we started engaging in conversations around digital marketing. We were a bit skeptical of online ad campaigns because we didn't know how the tracking worked, or the process or work behind it. After our first month, …

“If you're serious about being a good digital marketing agency, you need to be serious about attribution. And you can't be serious about that unless you have call tracking.”

“Whoa, CallRail isnʼt just for digital marketing. It could help us run our business.”

“We have so many great reviews online. And a lot of them say it all started with the phone conversation.”

“We wanted to be able to see and reference all our calls, make instant changes to our call flows when there were employee availability changes, and build out tangible KPIs that our managers could track. However, this was impossible when our staff was all using their individual phones for business …

“We had multiple Vonage phones, multiple cell phones, and nothing worked together.”

“Every time we worked with a client, we started to see opportunities to bring together different data points, to turn collections of previously isolated data into actionable information in ways that weren't previously possible.”

“What we could do then is essentially take our tracking like we do for e-commerce and other different lead sources and apply it to anything where call was the primary source of lead."

“The CallRail + HubSpot integration helps us prove our value to clients by generating more of the right leads, cutting wasted marketing spend, and even reducing call spam.”