“We’ve been really able to impact significant changes in our office and our clients’ offices through phone call recording. We have been able to help new employees become really valuable by helping them answer the phone well. And we’ve been able to help our dentists figure out if they have …

“The idea that when somebody calls in, we can tag them back to the entrypoint on the website and this third party platform can populate into hubspot and give us that attribution modeling is fantastic.”

“We have a second division of our company called VisualPro. We received a call and it became obvious to us that our customer service team was not as adept at explaining to the customer exactly what VisualPro is."

"Very early on, we realized that when you’re running campaigns to landing pages or websites that have phone numbers on them, the regular Google Ads (formerly AdWords) call tracking metrics just aren’t enough to help us prove ROI."

“We also have clients who absolutely love this stuff. Every week, they’ll jump into their CallRail account, review their reporting, listen to their calls, tag the most important calls, and provide feedback on their analytics. Some of our clients love being very hands-on, so it’s great how CallRail is so …

“We’ve tried using just about every call tracking software out there, and for us there’s no competition, CallRail has been the most reliable. There’s nothing else out there that has the simplicity and reliability of CallRail.”

"With our clients, we may see that they’ll have a lot of calls and good potential leads coming in, but those calls are going unanswered or they’re not being followed up on properly. In cases like this, we can use our call reporting, and features like call recording, to flag …

"We have been using CallRail with an API integration for roughly one year now. We have yet to have any issues with it, and our developers find the API to be easy to use. CallRail allows us to track calls across multiple advertising mediums for consistent lead attribution to marketing …

“I had done some small-time experiments with a few other call tracking platforms for doing lead tracking, but they didn’t have much in the way of features, and the tracking was so basic that we didn’t feel it brought much value for our clients. CallRail really takes things to another …

“With one property, we were able to show that over the course of about six months with us, the client saw their phone calls go up by more than a third, which means they started seeing a lot more leads too. Call tracking lets us take that improvement and point …

“Anyone in this business pays a fair bit of money to bring in new leads, so it was very illuminating for some of our clients to see exactly where those leads are dropping out of their sales funnel.”

“If we didn’t have call tracking, we’d be completely blind to what return we’re delivering. Without call tracking, our entire value proposition as a business wouldn’t be there. It’s fundamental to the operation of our business, and for us and our clients’ success.”

“We were using CallSource before, and they were fine. We went to a marketing conference and one of the other marketers recommended CallRail, and said they had much more robust reporting. We researched CallRail, and decided to switch over, and we’ve been really pleased."

“[CallRail] has allowed us to take our service offering to our clients, and raise it to another level of professionalism and capacity."

“CallRail was our first choice for call tracking due to its powerful features, ease of use, and integration with other systems like HubSpot. We also liked how it could be white labeled for our clients so that we could present ourselves as a highly capable firm."