128 CallRail Testimonials

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  • "We reduced our missed opportunities from $45,000 in one month to just $4,500 last month."

  • "The call summary feature is truly beloved by both myself and my clients. Its ability to streamline our qualification process and alleviate the workload of our client intake and lead qualification teams is invaluable."

  • “CallRail understood our situation right away. Clearly, supporting an in-the-field workforce wasn’t new to them.”

  • "Very early on, we realized that when you’re running campaigns to landing pages or websites that have phone numbers on them, the regular Google Ads (formerly AdWords) call tracking metrics just aren’t enough to help us prove ROI."

  • “We also have clients who absolutely love this stuff. Every week, they’ll jump into their CallRail account, review their reporting, listen to their calls, tag the most important calls, and provide feedback on their analytics. Some of our clients love being very hands-on, so it’s great how CallRail is so easy for them.”

  • “We’ve tried using just about every call tracking software out there, and for us there’s no competition, CallRail has been the most reliable. There’s nothing else out there that has the simplicity and reliability of CallRail.”

  • "With our clients, we may see that they’ll have a lot of calls and good potential leads coming in, but those calls are going unanswered or they’re not being followed up on properly. In cases like this, we can use our call reporting, and features like call recording, to flag these calls for our clients.”

  • "We have been using CallRail with an API integration for roughly one year now. We have yet to have any issues with it, and our developers find the API to be easy to use. CallRail allows us to track calls across multiple advertising mediums for consistent lead attribution to marketing initiatives. This provides us with more insight into the effectiveness of our different forms of Digital Marketing, whether it be paid advertising, organic search, social or email marketing.”

  • “I had done some small-time experiments with a few other call tracking platforms for doing lead tracking, but they didn’t have much in the way of features, and the tracking was so basic that we didn’t feel it brought much value for our clients. CallRail really takes things to another level in terms of features and usability.”

  • “With one property, we were able to show that over the course of about six months with us, the client saw their phone calls go up by more than a third, which means they started seeing a lot more leads too. Call tracking lets us take that improvement and point back to how it’s the result of the ad campaign we’re running.”

  • “Anyone in this business pays a fair bit of money to bring in new leads, so it was very illuminating for some of our clients to see exactly where those leads are dropping out of their sales funnel.”

  • “If we didn’t have call tracking, we’d be completely blind to what return we’re delivering. Without call tracking, our entire value proposition as a business wouldn’t be there. It’s fundamental to the operation of our business, and for us and our clients’ success.”

  • “We were using CallSource before, and they were fine. We went to a marketing conference and one of the other marketers recommended CallRail, and said they had much more robust reporting. We researched CallRail, and decided to switch over, and we’ve been really pleased."

  • “[CallRail] has allowed us to take our service offering to our clients, and raise it to another level of professionalism and capacity."

  • “CallRail was our first choice for call tracking due to its powerful features, ease of use, and integration with other systems like HubSpot. We also liked how it could be white labeled for our clients so that we could present ourselves as a highly capable firm."