“And after listening to more calls and reviewing the relevant analytics in CallRail, we can figure out an optimal strategy for the client, whether that’s a web redesign, an ad buy, or something else. CallRail is a critical part of what we do when we’re helping clients improve customer service, …

“Prior to CallRail, we didn’t even know the opportunities we were missing. Now, we can immediately call back with the relevant information. We also utilize the note taking feature to jot down key points.”

“We’ve seen a lot of value out of it, not only for understanding our cost per lead, but also being able to more critically discern what our search terms are, what search terms are really generating better results for us.”

“With that visibility, we can either continue the campaign, or cut it off, if it’s not meeting our acquisition goal. Without CallRail, our ability to track that information accurately is significantly hindered. It makes campaigns seem as if they’re not converting as well as they actually might be. At a …

“I’m really impressed with their support. They’re very responsive and proactive in helping me customize solutions to every campaign I develop. CallRail has become a true partner in delivering value to our law firm clients.”

“CallRail helps us better understand our products, our customer interactions and what’s happening through our call center. Through that visibility, we can significantly boost the performance of every advertising dollar, while recapturing previously wasted spend to put back into our business.”

“The biggest thing CallRail brings to the table is a qualitative assessment of our online conversions. We’re always interested in how we’re attracting the best leads. CallRail helps us to focus on the sources of the strongest leads and enables us to come closer to closing the feedback loop.”

“It’s a fantastic tool we can use hear the calls coming in and study how the sales team is talking to our current and potential customers. For our clients, they’ve had increased conversions on every account that uses CallRail since implementation.”

“At the end of the day, there’s only one question on most of our clients’ minds: Did I get more leads today. Because the majority of our clients are service oriented, an acquisition to them is an appointment booking, which means phone calls. CallRail enables us to track and measure …

“CallRail enables us to provide that much more value. Not only can we quantify leads and show clients how much their calls are costing, features like call recording allows us to listen to calls for lead qualification and coach our clients on how to convert those leads into customers."

“Without CallRail, it would make it very difficult for us to prove that our marketing campaigns have been successful. Using CallRail and click-to-call we’ve been able to increase brithday party and group event sales and prove that it’s working, we wouldn’t have locations feel confidence in spending more on ads …

“With insight into which leads are valuable, we’re able to lower acquisition costs, while proving to our customers that our marketing campaigns are driving real results for their businesses. With benefits like that, the CallRail solution pays for itself – usually within a week from implementation.”

"We loved the functionality of GeckoBoard, a popular reporting consolidation tool, and the fact that it allows our clients to view reporting on the metrics they care most about in real time via the iPhone app. The problem was, it didn’t integrate with half the tools we use – most …

"For us, the technology was a critical part of our mission, because we want to be able to accurately track all sources of contact for our clients. And we found that for most of our clients, they were tracking form fills and web sessions and everything else, but not calls.”

“We’ve found that they make a great complement to most digital campaigns, and can deliver solid results for less money. We’re interested to see how things develop with Bing Ads, and we’re going to continue to recommend them to our clients.”