126 CallRail Testimonials

“We were using CallSource before, and they were fine. We went to a marketing conference and one of the other marketers recommended CallRail, and said they had much more robust reporting. We researched CallRail, and decided to switch over, and we’ve been really pleased."

“The idea that when somebody calls in, we can tag them back to the entrypoint on the website and this third party platform can populate into hubspot and give us that attribution modeling is fantastic.”

“If you want to go a layer deeper and say, ‘Hey, I want to actually know who it was that called, what date, the duration of the call, was it a new or returning caller.’ Within CallRail, I can export records to show exactly all the data from the spreadsheet that shows the name of the caller, the duration of the call, whether it was answered or not, all that kind of stuff.”

“Before CallRail my clients were basically in the dark about what was going on over the phone and where their calls were coming from. With CallRail they are able to stop worrying about what is happening on the phone and trying to track where their calls are coming from. So they get to go back to doing what they do best, running their business. And I get to go back to what I do best, analyzing their business metrics.”

“Data Analytics and metrics are changing the way businesses operate. CallRail has staked out an important piece of that landscape by providing real-time information that businesses can use to make critical decisions that directly relate to their revenue stream.”

“With that visibility, we can either continue the campaign, or cut it off, if it’s not meeting our acquisition goal. Without CallRail, our ability to track that information accurately is significantly hindered. It makes campaigns seem as if they’re not converting as well as they actually might be. At a high level, that’s really the primary benefit of CallRail—it gives us a much better ability to get a true understanding of our acquisition cost, and link it to a particular campaign.”

“I’m really impressed with their support. They’re very responsive and proactive in helping me customize solutions to every campaign I develop. CallRail has become a true partner in delivering value to our law firm clients.”

“CallRail helps us better understand our products, our customer interactions and what’s happening through our call center. Through that visibility, we can significantly boost the performance of every advertising dollar, while recapturing previously wasted spend to put back into our business.”

“The biggest thing CallRail brings to the table is a qualitative assessment of our online conversions. We’re always interested in how we’re attracting the best leads. CallRail helps us to focus on the sources of the strongest leads and enables us to come closer to closing the feedback loop.”

“It’s a fantastic tool we can use hear the calls coming in and study how the sales team is talking to our current and potential customers. For our clients, they’ve had increased conversions on every account that uses CallRail since implementation.”

“At the end of the day, there’s only one question on most of our clients’ minds: Did I get more leads today. Because the majority of our clients are service oriented, an acquisition to them is an appointment booking, which means phone calls. CallRail enables us to track and measure that and thanks to their API, we can put those metrics in the pockets of our clients. There’s no more asking ‘Where’s my report’. It’s right there on their phones – whenever they want it.”

“CallRail enables us to provide that much more value. Not only can we quantify leads and show clients how much their calls are costing, features like call recording allows us to listen to calls for lead qualification and coach our clients on how to convert those leads into customers."

“Without CallRail, it would make it very difficult for us to prove that our marketing campaigns have been successful. Using CallRail and click-to-call we’ve been able to increase brithday party and group event sales and prove that it’s working, we wouldn’t have locations feel confidence in spending more on ads without call analytics."

“With insight into which leads are valuable, we’re able to lower acquisition costs, while proving to our customers that our marketing campaigns are driving real results for their businesses. With benefits like that, the CallRail solution pays for itself – usually within a week from implementation.”

"We loved the functionality of GeckoBoard, a popular reporting consolidation tool, and the fact that it allows our clients to view reporting on the metrics they care most about in real time via the iPhone app. The problem was, it didn’t integrate with half the tools we use – most importantly CallRail."