128 CallRail Testimonials

“Our digital marketing agency highly recommended CallRail as a comprehensive solution with easy integration for us. We are a lean operation so the ability to have such a simple and effective solution was key.”

"We loved the functionality of GeckoBoard, a popular reporting consolidation tool, and the fact that it allows our clients to view reporting on the metrics they care most about in real time via the iPhone app. The problem was, it didn’t integrate with half the tools we use – most importantly CallRail."

“With over a decade of experience in marketing, Nicole has a proven track record of helping companies determine their long-term vision for growth, defining objectives, and dreaming up creative marketing tactics to pull it all together. Under her leadership, Creative Cat has won over 22 awards in marketing, advertising, and brand development. She's a brilliant self-made entrepreneur who has paved the path to creating a small but efficient marketing, consulting and advertising agency that makes data-driven decisions without the sacrifice of high-end creative.”

“CallRail helps us in 2 ways: We can help create more recurring revenue through their website, increasing the client’s budget and therefore increasing our management and optimization fee. And because CallRail’s data is always clean and properly documented, we’re actually helping businesses operate more efficiently with all of their processes.”

“For some time, OEO thought leads were sourcing from certain media channels, however since using CallRail, we quickly learned otherwise. CallRail allowed us to track sources by using different phone numbers for each placement."

“Prior to CallRail, we didn’t even know the opportunities we were missing. Now, we can immediately call back with the relevant information. We also utilize the note taking feature to jot down key points.”

“Without CallRail, it would be harder to justify spending more on ad dollars. With CallRail and its advanced tracking, we are able to spend more ad dollars on the campaigns we know are performing best.”

“We were very unhappy with DialogTech’s pricing as we grew and they did not try to work with us. Since switching to CallRail, we’ve saved close to $1,000 a month on costs."

“Without so much data coming into our organization thanks to CallRail, we’d be much less informed when faced with opportunities and challenges. Nobody wants to make decisions in the dark, and thankfully, we don’t have to.”

“Our clients want results. They want to see the ROI of their ad spend and CallRail helps us to do that. Internally, we use the analytics of CallRail to determine which campaigns are hot and which aren’t.”

“CallRail also keeps cookied customer information during the buying cycle for longer than Marchex. With Marchex you can view the data for up to 48 hours, with CallRail we can track leads coming from advertising and view all of their interactions for up to a year. But with Marchex, even three days later we weren’t able to view the interactions.”

“With CallRail, it’s very easy to jump in and see what is going on with the inbound calls for a particular client. We use CallRail extensively in our weekly and monthly client priority planning meetings. In one case, we actually terminated a client relationship when CallRail showed us that the client was dropping calls and would not follow our recommendations to correct the situation.”

“Every time we implement the CallRail solution, we are able to close the loop on tracking - and essentially find money."

“I love the flexibility of being able to track whatever we want. We can record all calls, or just SEM calls to make it more cost effective. This is something that I pitch to every client that I engage with search marketing services. At this price point, it just makes sense. It’s completely affordable for small businesses.”

“Before CallRail my clients were basically in the dark about what was going on over the phone and where their calls were coming from. With CallRail they are able to stop worrying about what is happening on the phone and trying to track where their calls are coming from. So they get to go back to doing what they do best, running their business. And I get to go back to what I do best, analyzing their business metrics.”