OVERALL CUSTOMER
REFERENCE RATING
4.7
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"Moving away from our manual dialer process has generated a great deal of cost savings and efficiency..."
Mont Little
CIO
"Formerly, we could only make about 8,000 collection calls every day. Now that Aspect Unified IP is de..."
Li Chaohui
Chief Operating Officer
"Aspect solutions enable us to drive our business growth and expansion and are central to the very fou..."
Alex Chao
Chief Information Officer
"Our adherence levels were running at 80 percent when we first implemented the Real-Time Adherence cap..."
Stamford Low
General Manager
"Following the merger between the two companies, naturally we have experienced many changes over the..."
US Airways
Manager Resource Planning and Analysis
"While we are increasing the number of telemarketers to grow our business, we'd like to adopt the be..."
Ping An Insurance (Group)
"The overall improvement in quality, reliability, and functionality of Aspect’s Zipwire cloud contact..."
Lynette Conway
Founder
"Over the past 19 years, I’ve used Aspect as well as other Workforce vendors. If I were going into ba..."
Ken Pearson
Vice President, Global Workforce Management
"We’ve been especially pleased working with Aspect on the Microsoft Dynamics CRM deployment. Their kno..."
James Geitzen
IT Services Division Administrator
"Aspect’s strategic vision and support during our Microsoft Dynamics CRM installation helped us fully..."
Michael Pistone
Marketing Manager
"Microsoft Dynamics CRM for Aspect Unified IP has helped us improve customer care by creating a more..."
Steve McIsaac
VP of Information Technology
"We stabilized our core metrics as we started cleaning up the system, and once we upgraded, we could i..."
Don Akers
Manager
"We were able to rapidly develop and deploy an IVR that enabled field remote locations...."
Large Enterprise Energy and Utilities Company
"It was difficult to navigate from one section of the site to another, and people often left in frustr..."
Joe Mueller
Director of Public Relations
"When we learned about the improved social computing features of SharePoint Server 2010, we decided to..."
Peter Tymbel
Information Systems Administrator
"We had no visibility into the process or interactions that our employees were having. Aspect revoluti..."
Bill Tsouvalas
Founder and Chief Executive Officer

Testimonials & Customer References of individual Aspect Software customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Aspect Software is the right business software or service for your company.

We monitor all 113 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.