OVERALL CUSTOMER
REFERENCE RATING
4.7
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"One of the greatest advantages to switching to Aspect CXP Pro is the back-end manageability. We now h..."
Joyce Mason
IT System Administrator
"Aspect Performance Management is the centerpiece of improving the customer experience because you’re..."
Bill Sievers
Senior Vice President Customer Care
"Over the past 19 years, I’ve used Aspect as well as other Workforce vendors. If I were going into ba..."
Ken Pearson
Vice President, Global Workforce Management
"We’ve had a long relationship with the Department of Human Services. We appreciate their support of t..."
Rex Ding
Vice President
"We are also seeing consistent mentions of the notification system on our trusted online reviews websi..."
Lynne Wood
Head of Customers
"We are thrilled with Aspect’s Active Learning training experience. I have taken a few classes myself..."
Eric Bassell
Director of Contact Center Operations
"Aspect’s solution has helped us create a robust unified architecture giving us the advantage of conve..."
Mridul Sharma
EVP & Head of Solution Delivery
"Microsoft Dynamics CRM for Aspect Unified IP has helped us improve customer care by creating a more..."
Steve McIsaac
Vice President of Information Technology
"Every time we threw a curveball at the Aspect team and asked about custom capabilities for Inform, th..."
Jon Malinowski
Senior Director Workforce Management
"One of the things that drew us to Zipwire was that its straightforward, simple model most closely ref..."
Jeff Kramp
Vice President of Technology
"It is really important to us to have a call center software that we can rely on. Many of our customer..."
Dan Sweeney
Technical Support Manager
"The implementation of [the Aspect solution] means we have a future-proof system we can deploy self-se..."
Medium Enterprise Retail Company
"Knowledge is power. The Emergency Department Throughput solution allows nurse managers to immediately..."
Rob Basham
Director Web & Systems Integration
"Aspect has been a trusted and innovative solutions provider for a long time and what we have come to..."
Dirk Katschenges
Head of Group IT-Service
"EASY BUY has been aware of the importance of the Call Center. It creates the customer satisfaction, c..."
Chatchai Lertbuntanawong
Chief Information Officer
"As part of our continuous effort to improve customers’ experience, we have deployed this technology t..."
Chandran Rama Muthy
Chief Executive Officer

Testimonials & Customer References of individual Aspect Software customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Aspect Software is the right business software or service for your company.

We monitor all 115 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.