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"The upgrades have made it easier for me to quickly identify what I need, build custom filters to pul..."
Tabitha Ortega
Senior Schedule Analyst
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TESTIMONIAL
FEATURED
"After implementing Aspect Via WFM, for the first time Ring was operating like a true WFM team and con..."
Joey Provencio
Senior Manager, Support Operations
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TESTIMONIAL
FEATURED
"Aspect WFM gives us forecasts and capacity plans so we can optimize our staffing across our partners..."
Andrew Kennedy
Product Manager
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TESTIMONIAL
"The flexibility of the solution has exceeded our expectations. All that our agents need is a PC conne..."
Stephane Olmanst
Global Director, Telecom & WAN
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"One of the most compelling things about Aspect, aside from Seamless Customer Service meeting the ne..."
Wayne Dunn
Chief Technology Officer
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"We wanted to turn the contact center into a strategic asset to North Shore, but we needed leading-e..."
Fran Horner
Senior Director, Patient Access University HealthSystem
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"One of the greatest advantages to switching to Aspect CXP Pro is the back-end manageability. We now h..."
Joyce Mason
IT System Administrator
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"Aspect Performance Management is the centerpiece of improving the customer experience because you’re..."
Bill Sievers
Senior Vice President Customer Care
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"The Aspect Professional Services teams’ combined Microsoft Lync project planning and deployment knowl..."
Josh Konkol
Senior Network Analyst
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"We’ve received tremendous value from leveraging CRM technology. We’ve been able to support 20 percent..."
Dennis Risinger
Manager, Information Services
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"We have deployed Aspect solutions at our Leverkusen site for more than ten years now and, of course,..."
Stefan Erkens
IT Architect Voice&Video
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"Microsoft Dynamics CRM for Aspect Unified IP has helped us improve customer care by creating a more..."
Steve McIsaac
VP of Information Technology
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"I am very pleased overall with the innovation and flexibility that the Aspect products bring to my da..."
Richard Volel
Vice President, Contact Management
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"The IG Group was key in helping us choose the right provider for our needs – their team interviewed..."
Sam Churchill
IT Infrastructure & Services Manager
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"Every time we threw a curveball at the Aspect team and asked about custom capabilities for Inform, th..."
Jon Malinowski
Senior Director Workforce Management
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"Customers require us to be innovative, so we need to support every type of interaction...."
Jakob Klopfer
ICT Manager
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"We were able to rapidly develop and deploy an IVR that enabled field remote locations...."
Large Enterprise Energy and Utilities Company
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"We expanded our existing customer interface options with IVR/Customer Self-Service. It opened our abi..."
Mike Smith
AVP - Finance
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"The implementation of [the Aspect solution] means we have a future-proof system we can deploy self-se..."
Medium Enterprise Retail Company
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Testimonials & Customer References of individual Aspect Software customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Aspect Software is the right business software or service for your company.

We monitor all 113 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.