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"With Aspect already inhouse and working well, it was pretty much unanimous that Aspect Workforce Mana..."
Brynn Palmer
Director, Customer Experience
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"Aspect’s technicians stuck around as long as necessary in order to make sure that our staff had the..."
Dale Franz
Director, Corporate Customer Care
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"Aspect solutions enable us to drive our business growth and expansion and are central to the very fou..."
Alex Chao
Chief Information Officer
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"In a services business like ours, customer satisfaction and call resolution for 100 percent of our cu..."
Sundeep Malhotra
Chief Executive Officer
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"Home Shop18 was looking for solutions that could offer seamless coordination between the enterprise..."
Raman Gulati
Vice President
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"Aspect Performance Management is the centerpiece of improving the customer experience because you’re..."
Bill Sievers
Senior Vice President Customer Care
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"We’ve had a long relationship with the Department of Human Services. We appreciate their support of t..."
Rex Ding
Vice President
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"The challenge we have taken to Aspect has been addressed!..."
Mariângela Rocha
Adm. & Infrastructure Director
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"Aspect has been essential in the process to unify our expertise in collection...."
Marcio Durães
Operations Director
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"I have worked with several dialers, but Aspect surprised me as a superior option...."
Claudio Gameiro
Operations Director
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"Through detailed MI we now know how many calls we’re handling, how long agents are taking on calls et..."
Sian Brown
Resident Services Manager
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"The implementation of [the Aspect solution] means we have a future-proof system we can deploy self-se..."
Medium Enterprise Retail Company
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"We had no visibility into the process or interactions that our employees were having. Aspect revoluti..."
Bill Tsouvalas
Founder and Chief Executive Officer
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"Aspect has been a trusted and innovative solutions provider for a long time and what we have come to..."
Dirk Katschenges
Head of Group IT-Service
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"Contact center technology ramp-up with Aspect is yet another testimony to our focus to provide world-..."
Anuj Kumar
Deputy Chief Executive Officer
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"EASY BUY has been aware of the importance of the Call Center. It creates the customer satisfaction, c..."
Chatchai Lertbuntanawong
Chief Information Officer
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Testimonials & Customer References of individual Aspect Software customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Aspect Software is the right business software or service for your company.

We monitor all 115 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.