OVERALL CUSTOMER
REFERENCE RATING
4.7
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"With Aspect already inhouse and working well, it was pretty much unanimous that Aspect Workforce Mana..."
Brynn Palmer
Director, Customer Experience
"Aspect’s technicians stuck around as long as necessary in order to make sure that our staff had the..."
Dale Franz
Director, Corporate Customer Care
"In our previous integration, we had used a different workforce management vendor and it took about..."
Rebecca Kuhn
General Manager
"Following the merger between the two companies, naturally we have experienced many changes over the..."
US Airways
Manager Resource Planning and Analysis
"Such positive results achieved within a short timeframe are attributable to the dedication of leaders..."
Margaret Koh
Head IS, Customer Management & Distribution
"The fact that so many people are taking the time to give feedback demonstrates the value of the proce..."
Richard Seales
Customer Contact Manager
"We have been delighted with the results over the past two years. Aspect PES was incredibly easy to im..."
Graham Blackburn
Contact Centre Manager
"Aspect’s solution has helped us create a robust unified architecture giving us the advantage of conve..."
Mridul Sharma
EVP & Head of Solution Delivery
"Migration to the Aspect solution was seamless and we were expecting good results. But what really sur..."
Matt Roskuski
SVP, Sales and Operations
"One of our best implementations so far – with stellar results. Concerted thought process and effort f..."
Datuk Mohamed Azmi Mahmood
Managing Director
"Patient communication with their healthcare team is critically important for identifying new complica..."
John Piette
Director of CMCD
"One of the things that drew us to Zipwire was that its straightforward, simple model most closely ref..."
Jeff Kramp
Vice President of Technology
"In a services business like ours, reaching out to the right customers and ensuring their satisfaction..."
Nartawan Orvichian
Managing Director
"Some of the new information available from analytics is so valuable – I’ve had a kind of an ‘ah ha’ m..."
Brooks Health
Senior Executive
"Aspect’s comprehensive portfolio uses the latest next-generation components that supports our busines..."
Dedi Azwar
Head of Collections strategy and Support
"Allianz Ayudhya is committed to delivering excellent products and services to our customers and to pr..."
Chaya Kuankid
Senior Vice President, Direct Marketing

Testimonials & Customer References of individual Aspect Software customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Aspect Software is the right business software or service for your company.

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