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"The flexibility of the system and the ability to integrate with our existing systems is key to our contact center technology needs. We enjoy using Composer, which makes it easy to create new campaigns or to modify existing scripts. And, Maestro gives us a one-stop portal for managing agents, lists, …
"The flexibility of the solution has exceeded our expectations. All that our agents need is a PC connected to the Internet and a web browser to get up and running – anywhere they are located. Also, we've seen our TCO decrease, thanks to the centralized delivery of our [Alvaria] Unified …
Mitel is a global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq: MITL) (TSX: MNW) …
Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize …
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
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