"Following the merger between the two companies, naturally we have experienced many changes over the past few years. The flexibility and responsiveness of Aspect has helped us greatly adjust along the way and overcome some of the inherent challenges that come whenever you bring together two organizations that have different …

"The flexibility of the [Alvaria] Solution fit the bill for EOS and GSB, from its ability to handle multiple dialing strategies to the range of built-in features and support for integration to external systems. Improvements in reporting, campaign controls, dialing efficiency, and agent performance are contributing to more productivity across …