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Anywhere365

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Read 18 Anywhere365 reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 6 customer videos to see why companies chose Anywhere365 as their Contact Center Software

Anywhere365 has become the world’s leading cloud-based dialogue management and contact center platform, native to Microsoft Teams. It lets you fully leveareg all existing investments in the Microsoft ecosystem in the secure infrastructure of Microsoft Azure. Anywhere365 is uniquely built for the Microsoft buyer and lets you engage your customers effortlessly across any communications channels, from any device and any location. Realtime voice-to-text processing translates over a dozen (for a chat even for over 60) languages. While AI Bots handle all routine requests, live agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring the first contact resolution of their issues.

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Customer Rating Review Scorebased on 1367 reference ratings
4.8/5.0 (1367)
  • Top Performer 2024 2024
    Winter 2024Top PerformerCall Center Management Software
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    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies deliver fast, simple service and a highly personalized cross-channel customer experience. Genesys software also optimizes processes and the performance of customer-facing employees across the enterprise.

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18Testimonials

  • “Our business expected more local and more personal onsite support rather than just offshoring it in order to boost end-user satisfaction, When we also decided to move to a new headquarter building, it provided the ideal greenfield opportunity to go to market again.”

    Ton LigtvoetExecutive Director IT Sourcing, Architecture and Portfolio Management
17 more testimonialscurrently locked

20 Case Studies

  • Streamlining business communications for the world-renowned University of Cape Town

19 more case studiescurrently locked

6 Customer Videos

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Additional Anywhere365 Information & Resources

Read Anywhere365 Reviews, Testimonials & Customer References from 18 real Anywhere365 customers.

Browse Anywhere365 Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Anywhere365.

Watch Anywhere365 Customer Videos to learn why 6 businesses chose Anywhere365.

Explore answers to frequently asked questions about Anywhere365.

FeaturedCustomers has 1,812,233+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.