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“My own concern about selecting a telephony and contact centre system is that the platform should be able to be applied globally to the Methven business and that it will integrate in the future to online versions of Microsoft Dynamics AX and Dynamics CRM. It is important that we leverage …
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day from the contact center to the back office, helping companies …
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