"It was a tough job. Like I said before, our processes are completely different from the ones that the implementation coordinator might expect in the more common businesses, such as retail or customer electronic repair. Dmitry Skylark of United Parts of Chicago did a good job with implementation. He even …

"Zoho Desk allows issues and solutions to be processed in a timely and organised manner while creating a self-support system for future customers and support staff. Zoho Desk has created an organised system of support that allows me to help my customers more efficiently."