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  • "As a former management consultant at Bain & Company, I was naturally aware of the benefits of the NPS. We are a customer-oriented company and nothing is more important to us than feedback from our customers. NPS is therefore extremely relevant to us. We are primarily a direct to consumer …

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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going …

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