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zenloop

Read 34 zenloop reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose zenloop as their Net Promoter Score (NPS) Software

zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System® (NPS) framework. zenloop's SaaS platform collects quantitative and qualitative feedback through various channels (link, email, website or each embedded). All surveys are easy to reply and achieve high response rates of 30-50%. Their smart label technology analyzes the feedback and automatically identifies all relevant insights and trends. Companies can easily close the feedback loop with their customers and initiate internal processual improvements. zenloop boosts customer relationships and empowers customer centricity in organizations.

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  • 34 Testimonials View
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Customer Rating Review Score based on 2290 reference ratings
4.8/5.0 (2290)
  • Fall 2025 Top Performer Net Promoter Score (NPS) Software
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34Testimonials

  • "We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality."

    Dagmar Reichenbächer Head of Customer Management

  • "By using zenloop, we don’t waste time with manual analysis. The Smart Labels provide us with actionable insights on churn drivers and opportunities for improvement."

    Steve Croclic Head of Voice of the Customer

  • "With zenloop, we collect customer feedback at various touch points and thus gather suggestions for improvements."

    Michael Munder Head of E-Commerce
33 more testimonials currently locked

12 Case Studies

  • How KELLER Group GmbH More than Doubled its Average Sales Value through …

  • How Finanzchef24 Took Action to Significantly Improve Google Ratings and Brand Perception

    Michael Chocholaty Product Owner

  • kfzteile24 Uses NPS for Process Improvements and to Increase Customer Satisfaction

11 more case studies currently locked

Additional zenloop Information & Resources

Read zenloop Reviews, Testimonials & Customer References from 34 real zenloop customers.

Browse zenloop Case Studies, Customer Success Stories, & Customer References from 12 businesses that use zenloop.

FeaturedCustomers has 1,911,736+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.