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zenloop

Read 34 zenloop reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose zenloop as their Customer Feedback Management Software

zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System® (NPS) framework. zenloop's SaaS platform collects quantitative and qualitative feedback through various channels (link, email, website or each embedded). All surveys are easy to reply and achieve high response rates of 30-50%. Their smart label technology analyzes the feedback and automatically identifies all relevant insights and trends. Companies can easily close the feedback loop with their customers and initiate internal processual improvements. zenloop boosts customer relationships and empowers customer centricity in organizations.

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  • 34 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 2356 reference ratings
4.8/5.0 (2356)
  • Fall 2025 Top Performer Net Promoter Score (NPS) Software
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34Testimonials

  • "We ask NPS feedback at five different touchpoints. The surveys can be customized to achieve extremely high response rates."

    Daniel Lang Head of Marketing

  • "For us, there is no standard for quality. There is only our ambition to exceed the expectations of our customers over and over again. This is what has made die …

    Birgit Stephan Tribe Lead Service

  • "We use zenloop to collect feedback at different touchpoints. zenloop scales right along with us and is easily accessible for all employees."

    Thilo Hardt Managing Director
33 more testimonials currently locked

14 Case Studies

  • flaconi boosts NPS to +86 with zenloop

  • Tom Tailor drives a +60 NPS and 800,000+ survey responses with zenloop

  • Aroundhome Relies on NPS® to Increase Turnover

    Rafael Strasser Consultant Business Development
13 more case studies currently locked

Additional zenloop Information & Resources

Read zenloop Reviews, Testimonials & Customer References from 34 real zenloop customers.

Browse zenloop Case Studies, Customer Success Stories, & Customer References from 14 businesses that use zenloop.

FeaturedCustomers has 1,974,627+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.