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zenloop

Read 34 zenloop reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose zenloop as their Net Promoter Score (NPS) Software

zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System® (NPS) framework. zenloop's SaaS platform collects quantitative and qualitative feedback through various channels (link, email, website or each embedded). All surveys are easy to reply and achieve high response rates of 30-50%. Their smart label technology analyzes the feedback and automatically identifies all relevant insights and trends. Companies can easily close the feedback loop with their customers and initiate internal processual improvements. zenloop boosts customer relationships and empowers customer centricity in organizations.

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  • 34 Testimonials View
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Customer Rating Review Score based on 2215 reference ratings
4.8/5.0 (2215)
  • Fall 2025 Top Performer Net Promoter Score (NPS) Software
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34Testimonials

  • "Contentbird uses zenloop to collect and act on feedback after our trial phase. We engange with promoters and thereby close deals easier."

    Nicolai Kuban Chief Executive Officer

  • "As a former management consultant at Bain & Company, I was naturally aware of the benefits of the NPS. We are a customer-oriented company and nothing is more important to …

    Julia Wilde Founder & Managing Director

  • “In recent years, zenloop has helped us tremendously in identifying weak points in the customer experience and addressing those issues in a targeted manner.”

    kfzteile24
33 more testimonials currently locked

12 Case Studies

  • How Thalia wins back 70% of dissatisfied Customers with proactive CX Management

    Lena Eickers CRM Manager

  • Aroundhome Relies on NPS® to Increase Turnover

    Rafael Strasser Consultant Business Development

  • Using NPS® for Customer Centering and Transparent Feedback

    Julia Wilde Founder & Managing Director
11 more case studies currently locked

Additional zenloop Information & Resources

Read zenloop Reviews, Testimonials & Customer References from 34 real zenloop customers.

Browse zenloop Case Studies, Customer Success Stories, & Customer References from 12 businesses that use zenloop.

FeaturedCustomers has 1,901,496+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.