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zenloop

Read 34 zenloop reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose zenloop as their Customer Feedback Management Software

zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System® (NPS) framework. zenloop's SaaS platform collects quantitative and qualitative feedback through various channels (link, email, website or each embedded). All surveys are easy to reply and achieve high response rates of 30-50%. Their smart label technology analyzes the feedback and automatically identifies all relevant insights and trends. Companies can easily close the feedback loop with their customers and initiate internal processual improvements. zenloop boosts customer relationships and empowers customer centricity in organizations.

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  • 34 Testimonials View
  • 14 Case Studies View
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Customer Rating Review Score based on 2390 reference ratings
4.8/5.0 (2390)
  • Fall 2025 Top Performer Net Promoter Score (NPS) Software
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34Testimonials

  • "By using zenloop we can close the loop with customers proactively and thereby turn them to fans of our company."

    Feliks Eyser Founder

  • “We use the promoters as a free marketing channel, e.g. for our refer-a-friend program, but also to receive referrals on rating portals.”

    Lynn Hoblitz Manager CRM and Communications

  • "We use the promoters as a free marketing channel, e.g. for our refer-a-friend program, but also to receive referrals on rating portals."

    Lynn Hoblitz Manager CRM and Communication
33 more testimonials currently locked

14 Case Studies

  • Aroundhome Relies on NPS® to Increase Turnover

    Rafael Strasser Consultant Business Development

  • How Stadtwerke Kassel Strategically Implemented 11,000 Customer Voices

  • Caseable Uses NPS® for Process and Product Improvements

    Fabian Louis Managing Director
13 more case studies currently locked

Additional zenloop Information & Resources

Read zenloop Reviews, Testimonials & Customer References from 34 real zenloop customers.

Browse zenloop Case Studies, Customer Success Stories, & Customer References from 14 businesses that use zenloop.

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