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zenloop is a NPS feedback management platform which improves customer retention by using the Net Promoter System® (NPS) framework. zenloop's SaaS platform collects quantitative and qualitative feedback through various channels (link, email, website or each embedded). All surveys are easy to reply and achieve high response rates of 30-50%. Their smart label technology analyzes the feedback and automatically identifies all relevant insights and trends. Companies can easily close the feedback loop with their customers and initiate internal processual improvements. zenloop boosts customer relationships and empowers customer centricity in organizations.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex …
Learn more about Zendesk
"For us, there is no standard for quality. There is only our ambition to exceed the expectations of our customers over and over again. This is what has made die …
"With zenloop, we identify our customers' biggest pain points along their customer journey and can determine effective action measures to be taken."
"zenloop increases our revenues by identifying conversion killers on our website and within the checkout funnel."
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