“I love the flexibility of Zendesk’s products. I know as we build and grow that we’re going to need tools that talk to each other, and Zendesk’s products all play nicely together.”

"Sell has effectively centralized our sales processes, activities and information. It has totally transformed our pipeline visibility and makes sales easier for everyone at our company, from reps, to managers, to execs."

"I spent a lot of time searching for the right solution for my business, and Sell was the obvious choice."

"Just in the first training, everybody was on their smartphone, and it didn’t take long for them to start using Sell. That was just amazing because even after many trainings [with the prior CRM], the product was not accepted as much because it was hard to use."

"Sell has provided us with the structure and tools we needed to be faster, more strategic and overall more successful as a sales org."

“Our company has successfully bounced back from the COVID-19 pandemic and our revenue is growing. Zendesk has helped us organize our customer support, reports, sales and leads very efficiently. We can now find relevant information at the click of a button.”

“Zendesk’s solutions are very intuitive. With a simple and straightforward design, our employees found it easy to familiarize themselves with its capabilities. Zendesk’s support team is always there if we need them. Our partners at NewWave were very instrumental in the successful implementation. We wouldn’t have made it without them.”

"The moment we implemented Sell, we had an immediate window into the world of our sales team across Australia and New Zealand. Having Sell on board gives us insight into customer needs that help us decide what direction to take our business."

“With such high levels of platform adoption, getting accurate, quality data with Sell is easy.”

“We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

“It’s a nice level foundation for sales strategy and sales tactics. It’s very methodical. Sell has honed us in as process driven.”

“With live video, when something goes wrong you really need somebody right there, When they’re on their live video settings page, the Zendesk Chat widget appears and they can just open the widget right there and talk to an agent if they need help.”

“The wholesale team and customer service team often share customers. Wholesale is more of a sales-driven team, and I wanted something to support that. Since we were already using Zendesk, it made sense to connect the two with Support and Sell. Right now, our customer service agents can take wholesale …

“Before Sell we were primarily cold calling. But when we looked at Sell we found that our email campaigns were in fact more successful than we realized. Knowing this was crucial to making our outreach efforts more successful.”

“Before Sell, something as simple as moving between our contacts and deals was a nightmare. Everything was compartmentalized and nothing was easily accessible.”