“Every time I asked Salesforce for a feature, they suggested I use a plugin or add-on. So in order to get the solution I wanted, I would have had to purchase four subscriptions through four separate companies. If one of those companies stopped supporting the product, I would have to …

“We started using Sell nine months ago. Since then, we have had 1,000% growth. It was our biggest year so far. If we didn’t have a CRM like Sell, we would not have been able to do that because the information was scattered everywhere.”

“With live video, when something goes wrong you really need somebody right there, When they’re on their live video settings page, the Zendesk Chat widget appears and they can just open the widget right there and talk to an agent if they need help.”

"Our fully trained team went from solving 8 tickets per hour to an average of 16 tickets per hour. That's because we're tracking every single metric possible, allowing us to continuously improve our results,”

“We used Salesforce for two weeks. By the end of that period, people were just as confused about the process as they were in the beginning. After 24 hours of using Sell everyone was clear – it’s just that straight-forward. Sell was clearly developed by someone who really understands sales …

"Zendesk Sell is an easy to use solution that helps everyone collaborate on different accounts, and gives everyone visibility into ongoing activities and captures institutional knowledge, which is important especially as we're growing really rapidly."

“Base saves time. In terms of productivity, you’re not taking your 8-10 hour day and scrambling here and there to try and piece together something. Everything is in one spot, and you can focus on pushing deals through the pipeline, one after another.”

“The first month we implemented Sell, we had a record sales month. A lot of business was sitting and needed to be closed, and thanks to Sell we knew this and could close it.”

"Sell has effectively centralized our sales processes, activities and information. It has totally transformed our pipeline visibility and makes sales easier for everyone at our company, from reps, to managers, to execs."

“This ability to track better and more accurate information allows us to coordinate our service deliverables to clients better and give them a more complete product. It helps make us a better broker.”

"I spent a lot of time searching for the right solution for my business, and Sell was the obvious choice."

“What Sell allowed us to do was not only measure our performance on the number of forklifts sold, but also measure what we would be able to sell in 2015.”

“We wanted a platform that gives agents a better experience, and leads to better CX. Zendesk was a great choice.”

“Before Zendesk, we were working out of spreadsheets. It wasn’t scalable. People were contacting the same customer twice. It wasn’t working.”

“As our business needs evolve, I see Base being right there beside us, able to iterate and adjust as we need and move forward into the future.”