Zendesk Sell is simple and designed to keep reps selling. Sell eliminates the friction from deal updates so reps and management are always able to access, analyze, and collaborate on relevant deal data. Your sales team deals with a lot. Between juggling massive to-do lists and managing growing customer expectations, it is no wonder sales is a high stakes game. Zendesk Sell is an easy-to-love sales tool designed to help sales teams boost productivity, make data-driven decisionsand deliver better customer experiences.
“The goal was to fully integrate all of our support services–chat, ticketing, and eventually phone–in the same application. I did my due diligence researching vendors, and Zendesk had the best product.”
“It took our managers 50 less hours to train a new lead generation hire, compared to the time it would have taken if we were still using spreadsheets. Our managers could easily walk new hires through how Sell works. It was fast for everyone involved.”
“The wholesale team and customer service team often share customers. Wholesale is more of a sales-driven team, and I wanted something to support that. Since we were already using Zendesk, it made sense to connect the two with Support and Sell. Right now, our customer service agents can take wholesale orders. They’ll do basic needs, and then my wholesale agent will take care of the very detailed stuff.”
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