85 Zendesk Sell Testimonials

“Having a multichannel platform that enables a 360º view of the customer journey on a single screen brings a differentiated experience to our agents, facilitating the traceability and history of services for every customer."

“The partnership with Zendesk added greater intelligence to the CX processes and allowed us to understand in depth the concerns of our customers. Whether partner companies, suppliers, or customers, everyone has easier access to our business.”

“Our revenue per user is higher when a customer is chatting with us versus browsing the site on their own. And, our conversion rate in chat is nine times higher than the standard conversion rate for customers using the site.”

“Today we’re able to reach out to a larger audience. This wasn’t possible before, and it wouldn’t have been possible without Sell.”

“A unified customer view means richer customer conversations with deeper communications.”

“The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box.”

"I learned a lot about where my business actually comes from. I now know what percentage of my leads come from Facebook versus recommendations and other sources.”

“The reporting tools in Base are awesome. They’re a pleasure to look at and insightful. Managing the sales opportunities pipeline is super easy.”

“It’s a nice level foundation for sales strategy and sales tactics. It’s very methodical. Sell has honed us in as process driven.”

"Rather than focusing on leads that have a low chance of success, Sell enables our reps to hone in on the most successful advertisers and grow our relationships with those partners."

"Sell came in and tackled a very tough customization and implementation and the results are stunning. And, even better, our sales and operations people in the field actually like using it! Sell is our flashlight. I don’t know how we would have made it this far without the tools that Sell built for us."

“We love that Sell doesn’t heavily restrict API calls, so we were able to rapidly test the Paycove integration without hitting any limits. Sell’s support team has been extremely helpful as well. The best part is that the API is constantly being updated and innovated, so you know that when you choose to work with Sell, you are future-proofing your integration.”

“We knew that Sell has a stellar API, so we figured building our own invoicing solution and integrating it with Sell would be the ticket.”

“An API is often described as a connector. But for us the Sell API allows us to better help our customers by letting us achieve a true two-way sync with their data. Thanks to the Sell API we’ve made genuine progress in creating a product that actually communicates with user data instead of simply connecting to it.”

“Sunshine Conversations is the keystone of the scalability of our customer service operations, breaking down barriers and adding value in every single interaction between the customer and the customer service agent.”