"Just in the first training, everybody was on their smartphone, and it didn’t take long for them to start using Sell. That was just amazing because even after many trainings [with the prior CRM], the product was not accepted as much because it was hard to use."
"Without a doubt, the Sell and Zendesk integration has improved our customer experience by aligning sales and support and providing them with the context they need to close more deals and delight our customers."
“With such high levels of platform adoption, getting accurate, quality data with Sell is easy.”
“With Sell, we always know exactly where our business opportunities stand, and have all of the information we need to follow up and close the sale.”
“Not only does Sell’s email integration allow us to automatically monitor email sends and outcomes, but it also saves us time by enabling us to send and personalize emails in bulk.”
"I’m happy today because last I looked he increased his sales by 300%. For sure it was due to Base, because otherwise I wouldn’t have known why he was struggling.”
“We can’t be in Istanbul, but we can easily see how the sales team is performing without calling them, bothering them with Skype calls or exchanging email.”
“Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation.”
“We used Salesforce for two weeks. By the end of that period, people were just as confused about the process as they were in the beginning. After 24 hours of using Sell everyone was clear – it’s just that straight-forward. Sell was clearly developed by someone who really understands sales productivity.”
"Sell has provided us with the structure and tools we needed to be faster, more strategic and overall more successful as a sales org."
“We’re servicing such a high volume of requests at such an efficient level, that there’s no way I could choose another platform.”
“From a management perspective, Sell has given us a world of information through reporting insights. Likewise for our sales, the quality of service we can now offer our clients is far superior to where it was before.”
“Before Sell we were primarily cold calling. But when we looked at Sell we found that our email campaigns were in fact more successful than we realized. Knowing this was crucial to making our outreach efforts more successful.”
“Before Sell, something as simple as moving between our contacts and deals was a nightmare. Everything was compartmentalized and nothing was easily accessible.”
“It took our managers 50 less hours to train a new lead generation hire, compared to the time it would have taken if we were still using spreadsheets. Our managers could easily walk new hires through how Sell works. It was fast for everyone involved.”