“Our revenue per user is higher when a customer is chatting with us versus browsing the site on their own. And, our conversion rate in chat is nine times higher than the standard conversion rate for customers using the site.”

"We knew that what we would get with Sell is a partner who was understanding that we aren’t the largest sales organization in the world, but we’re a medium-size company that is growing rapidly. We need something to grow with us."

"Just in the first training, everybody was on their smartphone, and it didn’t take long for them to start using Sell. That was just amazing because even after many trainings [with the prior CRM], the product was not accepted as much because it was hard to use."

"Making sure that we had a company that we could partner with and had our interest at heart really made me feel that we were setting ourselves up for success.”

“We have a hybrid approach going on where our account manage side is using the custom built proprietary system, and then the sales team uses Sell."

“Things were staying in the sales cycle too long. Now I can categorize which deals to work on and why.”

"Our fully trained team went from solving 8 tickets per hour to an average of 16 tickets per hour. That's because we're tracking every single metric possible, allowing us to continuously improve our results,”

"Sell has provided us with the structure and tools we needed to be faster, more strategic and overall more successful as a sales org."

“I personally save about 2.5 hours each week thanks to the Sell and Paycove integration. Paycove’s automated invoicing capabilities have also reduced the average number of days that our invoices remain open by 60%. So not only do I save time, but we also get our money faster.”

“We have anywhere from 50-70 calls done per day by six people. With Salesforce your reps are spending 5 minutes or more clicking through tabs. It’s not ideal. But now, call after call, deal after deal, I know that the time saved with Sell adds up.”

“The reporting tools in Base are awesome. They’re a pleasure to look at and insightful. Managing the sales opportunities pipeline is super easy.”

“The biggest thing I love about Sell is that I don’t need to ask my reps to update the database at the end of a long day. They don’t need to change their workflows – Sell has become a natural part of their workflow.”

"I spent a lot of time searching for the right solution for my business, and Sell was the obvious choice."

"Zendesk Sell is an easy to use solution that helps everyone collaborate on different accounts, and gives everyone visibility into ongoing activities and captures institutional knowledge, which is important especially as we're growing really rapidly."

“We used Salesforce for two weeks. By the end of that period, people were just as confused about the process as they were in the beginning. After 24 hours of using Sell everyone was clear – it’s just that straight-forward. Sell was clearly developed by someone who really understands sales …