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“With such high levels of platform adoption, getting accurate, quality data with Sell is easy.”
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“I love the flexibility of Zendesk’s products. I know as we build and grow that we’re going to need tools that talk to each other, and Zendesk’s products all play nicely together.”
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“Zendesk’s Professional Services team was the real driver for our successful, on-time rollout of Zendesk.”
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"We knew that what we would get with Sell is a partner who was understanding that we aren’t the largest sales organization in the world, but we’re a medium-size company that is growing rapidly. We need something to grow with us."
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"Just in the first training, everybody was on their smartphone, and it didn’t take long for them to start using Sell. That was just amazing because even after many trainings [with the prior CRM], the product was not accepted as much because it was hard to use."
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“Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation.”
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“An important aspect of data privacy and security is meeting and exceeding our customers’ demands, which are always evolving. That’s why we need controls for privacy and security at every level of the business, especially CX.”
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“Being able to build on top of Zendesk meant that we could focus on developing end user and staffer value rather than building a security and compliance program from scratch. It accelerated our time to market while creating confidence in our customers.”
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"The moment we implemented Sell, we had an immediate window into the world of our sales team across Australia and New Zealand. Having Sell on board gives us insight into customer needs that help us decide what direction to take our business."
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"The insights we're getting from Zendesk Sell are golden not just to me and my team, but also to executives across the organization and our board members."
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“As our business needs evolve, I see Base being right there beside us, able to iterate and adjust as we need and move forward into the future.”
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“Data does not lie. The lift we’ve seen from people that are using Base is very powerful.”
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“Base has been able to offer us a one-stop-shop of clear insights to understand where reps’ deals and contracts are sitting, what stage they are in and how they are being progressed through each stage of the funnel – and that’s something our managers didn’t have before.”
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“Managers get a ton of insight into how healthy a rep’s pipeline is, so they can see where they’re having issues, where things are being held up in their funnel, and take that information and coach to it.”
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“Reps used to spend so much time making checklists and Google docs trying to keep everything organized. Being able to replace those couple hours each day with a tool that does those things for us has been amazing. Now we can’t imagine our world without Base.”