85 Zendesk Sell Testimonials

“Being able to build on top of Zendesk meant that we could focus on developing end user and staffer value rather than building a security and compliance program from scratch. It accelerated our time to market while creating confidence in our customers.”

“Usage was less than 20% with our old tool. Now nearly 100% of our reps use Base – even our seasoned reps. Base has gotten full adoption across our sales team.”

“Before Sell we were primarily cold calling. But when we looked at Sell we found that our email campaigns were in fact more successful than we realized. Knowing this was crucial to making our outreach efforts more successful.”

“We really couldn’t dig into the data. So Sell has really taken us to the next level as far as being able to do a lot more with the data that we compiled.”

“We used Salesforce for two weeks. By the end of that period, people were just as confused about the process as they were in the beginning. After 24 hours of using Sell everyone was clear – it’s just that straight-forward. Sell was clearly developed by someone who really understands sales productivity.”

"The insights we're getting from Zendesk Sell are golden not just to me and my team, but also to executives across the organization and our board members."

“We found a company that wanted to work with us and who was flexible in a way that no one else was. That’s invaluable, and that’s why Sell is a long-term solution for us.”

“We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

“Freshly has been able to collaborate with our sales and support communications in one place with Zendesk. And we did it without a team of consultants, a bunch of foreign tools and complex features which we did not want. Zendesk Sell gave us everything we needed to get started quickly.”

“We’re servicing such a high volume of requests at such an efficient level, that there’s no way I could choose another platform.”

“We have anywhere from 50-70 calls done per day by six people. With Salesforce your reps are spending 5 minutes or more clicking through tabs. It’s not ideal. But now, call after call, deal after deal, I know that the time saved with Sell adds up.”

“We love that Sell doesn’t heavily restrict API calls, so we were able to rapidly test the Paycove integration without hitting any limits. Sell’s support team has been extremely helpful as well. The best part is that the API is constantly being updated and innovated, so you know that when you choose to work with Sell, you are future-proofing your integration.”

“We knew that Sell has a stellar API, so we figured building our own invoicing solution and integrating it with Sell would be the ticket.”

“Sunshine Conversations is the keystone of the scalability of our customer service operations, breaking down barriers and adding value in every single interaction between the customer and the customer service agent.”

“The goal was to fully integrate all of our support services–chat, ticketing, and eventually phone–in the same application. I did my due diligence researching vendors, and Zendesk had the best product.”