85 Zendesk Sell Testimonials

"Our fully trained team went from solving 8 tickets per hour to an average of 16 tickets per hour. That's because we're tracking every single metric possible, allowing us to continuously improve our results,”

"Now that Sell has been established for about three years, there's a network effect. When a rep joins Sartorius, they jump right into a territory and have all the contacts, leads and deals from their predecessors – all the information is in one place."

“Zendesk Sell has an intuitive user interface, competitive pricing, excellent security, and a variety of must-have features for a small sales team.”

“Base has been able to offer us a one-stop-shop of clear insights to understand where reps’ deals and contracts are sitting, what stage they are in and how they are being progressed through each stage of the funnel – and that’s something our managers didn’t have before.”

“Managers get a ton of insight into how healthy a rep’s pipeline is, so they can see where they’re having issues, where things are being held up in their funnel, and take that information and coach to it.”

“Reps used to spend so much time making checklists and Google docs trying to keep everything organized. Being able to replace those couple hours each day with a tool that does those things for us has been amazing. Now we can’t imagine our world without Base.”

“Usage was less than 20% with our old tool. Now nearly 100% of our reps use Base – even our seasoned reps. Base has gotten full adoption across our sales team.”

“I love that you can go in strategically and prospect someone who is very specific to certain criteria with Smart Lists.”

"Making sure that we had a company that we could partner with and had our interest at heart really made me feel that we were setting ourselves up for success.”

“We really couldn’t dig into the data. So Sell has really taken us to the next level as far as being able to do a lot more with the data that we compiled.”

“Before Sell we were primarily cold calling. But when we looked at Sell we found that our email campaigns were in fact more successful than we realized. Knowing this was crucial to making our outreach efforts more successful.”

“Before Sell, something as simple as moving between our contacts and deals was a nightmare. Everything was compartmentalized and nothing was easily accessible.”

“We’re servicing such a high volume of requests at such an efficient level, that there’s no way I could choose another platform.”

"Without a doubt, the Sell and Zendesk integration has improved our customer experience by aligning sales and support and providing them with the context they need to close more deals and delight our customers."

“With Sell, we always know exactly where our business opportunities stand, and have all of the information we need to follow up and close the sale.”