85 Zendesk Sell Testimonials

“From a management perspective, Sell has given us a world of information through reporting insights. Likewise for our sales, the quality of service we can now offer our clients is far superior to where it was before.”

“The wholesale team and customer service team often share customers. Wholesale is more of a sales-driven team, and I wanted something to support that. Since we were already using Zendesk, it made sense to connect the two with Support and Sell. Right now, our customer service agents can take wholesale orders. They’ll do basic needs, and then my wholesale agent will take care of the very detailed stuff.”

"The insights we're getting from Zendesk Sell are golden not just to me and my team, but also to executives across the organization and our board members."

“An API is often described as a connector. But for us the Sell API allows us to better help our customers by letting us achieve a true two-way sync with their data. Thanks to the Sell API we’ve made genuine progress in creating a product that actually communicates with user data instead of simply connecting to it.”

“As our business needs evolve, I see Base being right there beside us, able to iterate and adjust as we need and move forward into the future.”

“Data does not lie. The lift we’ve seen from people that are using Base is very powerful.”

“Base has been able to offer us a one-stop-shop of clear insights to understand where reps’ deals and contracts are sitting, what stage they are in and how they are being progressed through each stage of the funnel – and that’s something our managers didn’t have before.”

“Managers get a ton of insight into how healthy a rep’s pipeline is, so they can see where they’re having issues, where things are being held up in their funnel, and take that information and coach to it.”

“Reps used to spend so much time making checklists and Google docs trying to keep everything organized. Being able to replace those couple hours each day with a tool that does those things for us has been amazing. Now we can’t imagine our world without Base.”

“Usage was less than 20% with our old tool. Now nearly 100% of our reps use Base – even our seasoned reps. Base has gotten full adoption across our sales team.”

“I love that you can go in strategically and prospect someone who is very specific to certain criteria with Smart Lists.”

"Making sure that we had a company that we could partner with and had our interest at heart really made me feel that we were setting ourselves up for success.”

“Zendesk Sell has an intuitive user interface, competitive pricing, excellent security, and a variety of must-have features for a small sales team.”

“A unified customer view means richer customer conversations with deeper communications.”

“The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box.”