85 Zendesk Sell Testimonials

“I personally save about 2.5 hours each week thanks to the Sell and Paycove integration. Paycove’s automated invoicing capabilities have also reduced the average number of days that our invoices remain open by 60%. So not only do I save time, but we also get our money faster.”

“We really couldn’t dig into the data. So Sell has really taken us to the next level as far as being able to do a lot more with the data that we compiled.”

“Before Sell we were primarily cold calling. But when we looked at Sell we found that our email campaigns were in fact more successful than we realized. Knowing this was crucial to making our outreach efforts more successful.”

“The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box.”

“It’s a nice level foundation for sales strategy and sales tactics. It’s very methodical. Sell has honed us in as process driven.”

“With live video, when something goes wrong you really need somebody right there, When they’re on their live video settings page, the Zendesk Chat widget appears and they can just open the widget right there and talk to an agent if they need help.”

“Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation.”

“We found a company that wanted to work with us and who was flexible in a way that no one else was. That’s invaluable, and that’s why Sell is a long-term solution for us.”

“Without Zendesk and new channels like chat, I would have had to hire 12 more agents to handle our current volume of contacts. And even then we’d still struggle to do better than a 24-hour average response time if we were doing things the old way.”

“Base saves time. In terms of productivity, you’re not taking your 8-10 hour day and scrambling here and there to try and piece together something. Everything is in one spot, and you can focus on pushing deals through the pipeline, one after another.”

“We wanted a platform that gives agents a better experience, and leads to better CX. Zendesk was a great choice.”

“Before Zendesk, we were working out of spreadsheets. It wasn’t scalable. People were contacting the same customer twice. It wasn’t working.”

“I love the flexibility of Zendesk’s products. I know as we build and grow that we’re going to need tools that talk to each other, and Zendesk’s products all play nicely together.”

"Customer feedback is now at the heart of our Customer Experience strategy at Wavy, and thanks to Zendesk, we have been able to better respond to it, develop it, and enhance it."

“We are no longer growing to grow, we’re doing it in a clearer and more focused way.”