85 Zendesk Sell Testimonials

“We wanted a platform that gives agents a better experience, and leads to better CX. Zendesk was a great choice.”

"Customer feedback is now at the heart of our Customer Experience strategy at Wavy, and thanks to Zendesk, we have been able to better respond to it, develop it, and enhance it."

“Zendesk has been instrumental in allowing us to focus on the customer experience. Moving away from just being a service desk to looking at the customer experience collectively across the business has been a critical change for us to better leverage our relationships with customers.”

“We love that Sell doesn’t heavily restrict API calls, so we were able to rapidly test the Paycove integration without hitting any limits. Sell’s support team has been extremely helpful as well. The best part is that the API is constantly being updated and innovated, so you know that when you choose to work with Sell, you are future-proofing your integration.”

“We knew that Sell has a stellar API, so we figured building our own invoicing solution and integrating it with Sell would be the ticket.”

“The biggest thing I love about Sell is that I don’t need to ask my reps to update the database at the end of a long day. They don’t need to change their workflows – Sell has become a natural part of their workflow.”

"Zendesk has given us a complete, one-stop solution that provides a 360-degree view of all our customers. It also allows us to interact with one another across departments, for example between Sales and Support. You can't get much more transparent than that."

“The reporting tools in Base are awesome. They’re a pleasure to look at and insightful. Managing the sales opportunities pipeline is super easy.”

“An API is often described as a connector. But for us the Sell API allows us to better help our customers by letting us achieve a true two-way sync with their data. Thanks to the Sell API we’ve made genuine progress in creating a product that actually communicates with user data instead of simply connecting to it.”

“An important aspect of data privacy and security is meeting and exceeding our customers’ demands, which are always evolving. That’s why we need controls for privacy and security at every level of the business, especially CX.”

“Being able to build on top of Zendesk meant that we could focus on developing end user and staffer value rather than building a security and compliance program from scratch. It accelerated our time to market while creating confidence in our customers.”

"Our fully trained team went from solving 8 tickets per hour to an average of 16 tickets per hour. That's because we're tracking every single metric possible, allowing us to continuously improve our results,”

“Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation.”