“The partnership with Zendesk added greater intelligence to the CX processes and allowed us to understand in depth the concerns of our customers. Whether partner companies, suppliers, or customers, everyone has easier access to our business.”

“An API is often described as a connector. But for us the Sell API allows us to better help our customers by letting us achieve a true two-way sync with their data. Thanks to the Sell API we’ve made genuine progress in creating a product that actually communicates with user …

“Freshly has been able to collaborate with our sales and support communications in one place with Zendesk. And we did it without a team of consultants, a bunch of foreign tools and complex features which we did not want. Zendesk Sell gave us everything we needed to get started quickly.”

“Every time I asked Salesforce for a feature, they suggested I use a plugin or add-on. So in order to get the solution I wanted, I would have had to purchase four subscriptions through four separate companies. If one of those companies stopped supporting the product, I would have to …

"I spent a lot of time searching for the right solution for my business, and Sell was the obvious choice."

“A unified customer view means richer customer conversations with deeper communications.”

“The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box.”

“We wanted a platform that gives agents a better experience, and leads to better CX. Zendesk was a great choice.”

“Before Zendesk, we were working out of spreadsheets. It wasn’t scalable. People were contacting the same customer twice. It wasn’t working.”

“Our company has successfully bounced back from the COVID-19 pandemic and our revenue is growing. Zendesk has helped us organize our customer support, reports, sales and leads very efficiently. We can now find relevant information at the click of a button.”

“Zendesk’s solutions are very intuitive. With a simple and straightforward design, our employees found it easy to familiarize themselves with its capabilities. Zendesk’s support team is always there if we need them. Our partners at NewWave were very instrumental in the successful implementation. We wouldn’t have made it without them.”

"Rather than focusing on leads that have a low chance of success, Sell enables our reps to hone in on the most successful advertisers and grow our relationships with those partners."

“The first month we implemented Sell, we had a record sales month. A lot of business was sitting and needed to be closed, and thanks to Sell we knew this and could close it.”