85 Zendesk Sell Testimonials

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  • “Our company has successfully bounced back from the COVID-19 pandemic and our revenue is growing. Zendesk has helped us organize our customer support, reports, sales and leads very efficiently. We can now find relevant information at the click of a button.”

  • “We used Salesforce for two weeks. By the end of that period, people were just as confused about the process as they were in the beginning. After 24 hours of using Sell everyone was clear – it’s just that straight-forward. Sell was clearly developed by someone who really understands sales …

  • “We’re servicing such a high volume of requests at such an efficient level, that there’s no way I could choose another platform.”

  • “We have a hybrid approach going on where our account manage side is using the custom built proprietary system, and then the sales team uses Sell."

  • “Things were staying in the sales cycle too long. Now I can categorize which deals to work on and why.”

  • “Every time I asked Salesforce for a feature, they suggested I use a plugin or add-on. So in order to get the solution I wanted, I would have had to purchase four subscriptions through four separate companies. If one of those companies stopped supporting the product, I would have to …

  • “We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently collaborate and improve the customer experience.”

  • "Now that Sell has been established for about three years, there's a network effect. When a rep joins Sartorius, they jump right into a territory and have all the contacts, leads and deals from their predecessors – all the information is in one place."

  • "Zendesk Sell is an easy to use solution that helps everyone collaborate on different accounts, and gives everyone visibility into ongoing activities and captures institutional knowledge, which is important especially as we're growing really rapidly."

  • “With live video, when something goes wrong you really need somebody right there, When they’re on their live video settings page, the Zendesk Chat widget appears and they can just open the widget right there and talk to an agent if they need help.”

  • “Zendesk Sell has improved our sales productivity. We have redistributed sales force efforts to more promising projects and the accuracy of the monthly revenue forecast increased from 30% to 10% deviation.”

  • “Apollo has been able to tell us which lead sources and competitors we should be going after, and the right reps to take on these deals. I’m super impressed by the level of insight our team can achieve with Apollo, and can’t wait to continue capturing and analyzing our data …

  • "Sell has provided us with the structure and tools we needed to be faster, more strategic and overall more successful as a sales org."