How switching from Kustomer to Zendesk gave new visibility and empowered service at scale
Delivering first-class support for European SMBs with Sendcloud
Utila Dive Center drives more sales with Zendesk messaging
The support team at Connective achieves a 99% CSAT rating and has seen live chat become their most popular channel
Foodpanda sees the highest satisfaction ratings from live chat which they provide online and embedded in their app
Coursera recognized Zendesk Support as a system they could grow with
Trustpilot’s use of Zendesk products has helped it increase overall CSAT by 20 percent
With Zendesk Support, Lazada Group saw a 31% increase in customer satisfaction
Miinto reduced phone calls by 40% using Zendesk Chat
How Zuora's beating the industry benchmark with their multichannel support
Edmunds Live Help relies on Zendesk Chat for 50% of their volume
MADE.COM offers multichannel support through Zendesk Support
Nexon earned a 114% increase in their CSAT score with the Zendesk omnichannel solution
FINALCAD supports 30 languages and earns a perfect score in SLA adherence
Carsales has achieved a 30:1 self-service ticket deflection ratio with Zendesk Guide
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