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176 Zendesk Messaging Case Studies

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  • Micro Center bolsters its customer-first ethos with a customer-centric support solution

    Beth HeldDirector of Call Center Operations

  • BAUHAUS + Zendesk: the power of WhatsApp

    Bea NiewiaraContact Center Manager

  • Datto partners with Zendesk to create intelligent support solutions

    Jason ElstonSenior Director of North America Tech Support

  • Omnichannel customer support that’s on time, and on budget

    Art RybalkoSupport Team Manager

  • Fullscript + Zendesk Enviable CSAT scores with omnichannel support

    Marcus SinclairHead of Customer Success

  • Dollar Shave Club shaves down service costs with Answer Bot

    Trent HoermanSenior Program Manager

  • Accelerating sales cycles and support with Zendesk and Tray.io

    Ruth FrantzDirector of Technical Support

  • Shaadi uses Zendesk to help singles find love

    Gourav RakshitChief Executive Officer

  • Automated responses decrease response times and raise satisfaction

    Dave CarrAssistant Director of Tech Support

  • How Bill.com™ addresses customer issues before they arise

    Ashish PatelDirector of Customer Support

  • OLX reduced global ticket volume by 40% with Zendesk

    Cynthia ToralProduct Owner

  • Riot Games Reducing player wait times and raising satisfaction

    Shaun ‘BlueFire’ RandallProduct Manager Support Engineering

  • State of Tennessee + Zendesk Seamless citizen support

    Joseph GarciaDirector of Customer Success

  • A human approach to bringing people together, at scale

    Ali RaylVice President of Global Customer Experience

  • Tripling agent productivity to handle a 900% increase in ticket volume

    Aubrie RiceCustomer Development Manager
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