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176 Zendesk Messaging Case Studies

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  • Disrupting life insurance markets with Zendesk omnichannel

    James ShanahanChief Operating Officer

  • Netwealth fast tracks Zendesk and attains industry-leading call wait times

    Matt HeineJoint Managing Director

  • MakeSpace + Zendesk Partnering to make storage a snap

    Sean BenedictCX Operations Manager

  • Micro Center bolsters its customer-first ethos with a customer-centric support solution

    Beth HeldDirector of Call Center Operations

  • Leboncoin deals in exceptional customer experiences

    Sabrina AmiriHead of Content and Customer Service

  • Omnichannel customer support that’s on time, and on budget

    Art RybalkoSupport Team Manager

  • Fullscript + Zendesk Enviable CSAT scores with omnichannel support

    Marcus SinclairHead of Customer Success

  • Dollar Shave Club shaves down service costs with Answer Bot

    Trent HoermanSenior Program Manager

  • Accelerating sales cycles and support with Zendesk and Tray.io

    Ruth FrantzDirector of Technical Support

  • Shaadi uses Zendesk to help singles find love

    Gourav RakshitChief Executive Officer

  • Automated responses decrease response times and raise satisfaction

    Dave CarrAssistant Director of Tech Support

  • How Bill.com™ addresses customer issues before they arise

    Ashish PatelDirector of Customer Support

  • OLX reduced global ticket volume by 40% with Zendesk

    Cynthia ToralProduct Owner

  • Riot Games Reducing player wait times and raising satisfaction

    Shaun ‘BlueFire’ RandallProduct Manager Support Engineering

  • State of Tennessee + Zendesk Seamless citizen support

    Joseph GarciaDirector of Customer Success
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