241 Zendesk Messaging Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • Miinto reduced phone calls by 40% using Zendesk Chat

  • Universal Store’s omnichannel journey revamping customer experience

  • Foodpanda sees the highest satisfaction ratings from live chat which they provide online and embedded in their app

  • Omnichannel customer support that’s on time, and on budget

  • Fullscript + Zendesk Enviable CSAT scores with omnichannel support

  • Dollar Shave Club shaves down service costs with Answer Bot

  • Accelerating sales cycles and support with Zendesk and Tray.io

  • Shaadi uses Zendesk to help singles find love

  • Automated responses decrease response times and raise satisfaction

  • How Bill.com™ addresses customer issues before they arise

  • OLX reduced global ticket volume by 40% with Zendesk

  • Riot Games Reducing player wait times and raising satisfaction

  • State of Tennessee + Zendesk Seamless citizen support

  • A human approach to bringing people together, at scale

  • Tripling agent productivity to handle a 900% increase in ticket volume