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176 Zendesk Messaging Case Studies

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  • The Smith Family + Zendesk Side-by-side innovation with impact

    Dylan RoseNational Manager, Customer Experience (CX) and Supporter Operations

  • BAUHAUS + Zendesk: the power of WhatsApp

    Bea NiewiaraContact Center Manager

  • Getting up close and personal with customers on Facebook Messenger

    Shane RoachCustomer Experience Operations

  • A human approach to bringing people together, at scale

    Ali RaylVice President of Global Customer Experience

  • Tripling agent productivity to handle a 900% increase in ticket volume

    Aubrie RiceCustomer Development Manager

  • L'Oreal Deutschland monitors trends across the business using Zendesk Support

    David DesingerETNEHS Technician

  • Mr Green bets on Zendesk to keep its customers satisfied

    Jesper KärrbrinkChief Executive Officer

  • How Zendesk helps iCard grow its customer base

    Maria AngelovaCustomer Service Manager

  • Kreditech serves the underbanked with Zendesk

    Pinaki NandaSystems Administrator

  • Subito keeps buyers and sellers happy with Zendesk

    Roberto La RosaHead of CX Customer Care

  • Disrupting life insurance markets with Zendesk omnichannel

    James ShanahanChief Operating Officer

  • Unleashed expands omnichannel support, brand by brand

    Jonas GrootenCustomer Care Lead

  • Infinity pampers film aficionados with Zendesk

    Valentina ConsalvoCRM and Customer Care Manager

  • Wintec drives 97% customer satisfaction across multiple departments

    Bradley VinesDirector, Information Technology

  • With Zendesk, Bing Lee continues its tradition of putting customers first

    Nigel PriceHead of E-commerce
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