176 Zendesk Messaging Case Studies

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  • Syfe + Zendesk Building trust and loyalty through customer support

  • Four Seasons makes guest interactions seamless with messaging

  • Upwork has 90% self-service adoption rate with Zendesk Guide

  • LINE MOBILE’s digital-first support passes savings on to customers

  • FCC + Zendesk Saving taxpayers 85% with greater transparency and faster replies

  • Daniel Wellington seamlessly scales customer service worldwide with Zendesk

  • How switching from Kustomer to Zendesk gave new visibility and empowered service at scale

  • Stoiximan drives brand differentiation with a 360° view of the customer

  • Azimo + Zendesk Delivering priceless customer service

  • Creating a stellar, unified international B2B customer experience

  • Olala Homes leans on Zendesk to compete with vacation-rental giants

  • Unlocking finance with innovation for those who lack banking access, one smartphone at a time

  • Bukalapak picks Zendesk to transform its customer experience

  • Fast-growing Bolt goes from data blind to data driven with Zendesk

  • Through rapid growth, Yext’s customer support evolves to meet and anticipate its clients’ needs