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176 Zendesk Messaging Case Studies

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  • Leboncoin deals in exceptional customer experiences

    Sabrina AmiriHead of Content and Customer Service

  • Carsales has achieved a 30:1 self-service ticket deflection ratio with Zendesk Guide

    Shaun WiltonCustomer Service Group Manager

  • MTN Ghana boosts Net Promoter Score by 17% with Zendesk

    Angela SolomonCustomer Social Media & Digital Channels Manager

  • FCC + Zendesk Saving taxpayers 85% with greater transparency and faster replies

    Dustin LaunContractor and Senior Advisor of Innovation and Technology

  • Daniel Wellington seamlessly scales customer service worldwide with Zendesk

    Anton BlomCustomer Service Manager Europe

  • How switching from Kustomer to Zendesk gave new visibility and empowered service at scale

    Stephanie MohrHead of Customer Success

  • Stoiximan drives brand differentiation with a 360° view of the customer

    Stathis LoverdosDirector of Services

  • Azimo + Zendesk Delivering priceless customer service

    Kevin MiodekHead of Customer Support and Operations

  • Creating a stellar, unified international B2B customer experience

    Allyson OlsenDirector of Customer Care and Support

  • Olala Homes leans on Zendesk to compete with vacation-rental giants

    Ittai SavranChief Executive Officer

  • Unlocking finance with innovation for those who lack banking access, one smartphone at a time

    Gib LopezCo-Founder and Chief Operations Officer

  • Bukalapak picks Zendesk to transform its customer experience

    Tine Ervina EffendiAssociate Vice President of Customer Satisfaction Management

  • Fast-growing Bolt goes from data blind to data driven with Zendesk

    Toby HumphreyProduct Manager for Customer Support

  • Through rapid growth, Yext’s customer support evolves to meet and anticipate its clients’ needs

    Temy Mancusi-UngaroSenior Vice President of Client Delivery

  • Feed. delivers proactive, revenue generating support with Zendesk

    Aurore GallandCustomer Support Happiness Manager
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