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176 Zendesk Messaging Case Studies

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  • With Zendesk, Bing Lee continues its tradition of putting customers first

    Nigel PriceHead of E-commerce

  • Nexon earned a 114% increase in their CSAT score with the Zendesk omnichannel solution

    Barry SchwartzAssociate Director of Customer Support

  • Thrive Market scales smartly with Zendesk

    Michelle RasconCustomer Support Manager

  • Alfa-Bank Belarus + Zendesk Empowering support for 350,000 customers

    Vyacheslav SkorbezhDirector of Communications

  • Delivering first-class support for European SMBs with Sendcloud

    Bas SmeuldersFounder

  • Printful switches to Zendesk for better reporting, reliability, and innovation

    Lora KimballCustomer Support Manager

  • Missouri Star Quilt Company + Zendesk Exceptional, personalized customer support

    Wendi MillsCustomer Service Manager

  • 1-Stop Connections elevates its customer experience with Zendesk

    Alex WoodHead of Customer Service

  • Live chat helped increase revenue 300% from support tickets

    Ruth DerryCustomer Service Manager

  • GCash + Zendesk 20 million e-wallet customers, a transformed experience

    Joanne AvendanoVice President of Customer Experience

  • Supporting learning with free platform access and quick help

  • Unifying the customer journey across Sales and Support

    Romain RodriguezHead of Customer Support

  • MakeSpace + Zendesk Partnering to make storage a snap

    Sean BenedictCX Operations Manager

  • Digital innovation to give power back to the customer with mobile service in Singapore

    Tom BrownCustomer Service Operations Manager

  • With Zendesk, agents focus on the customer, not the software

    Larry DiamondChief Executive Officer & Co-Founder
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