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176 Zendesk Messaging Case Studies

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  • Catch Group - Customer Case Study

    Ivan TrajkovskiHead of Customer Experience

  • The Smith Family + Zendesk Side-by-side innovation with impact

    Dylan RoseNational Manager, Customer Experience (CX) and Supporter Operations

  • Udacity + Zendesk Best-in-class with the metrics to prove it

    Denielle BoothGlobal Manager of Student Support

  • With Zendesk, agents focus on the customer, not the software

    Larry DiamondChief Executive Officer & Co-Founder

  • Viaplay’s omnichannel strategy is designed for customer happiness

    Tomas YangbynHead of Customer Service and Digital Development

  • amaysim + Zendesk Exceptional CSAT with Zendesk omnichannel support

    Peter JamesHead of IT and Operations

  • Simpleray - Customer Case Study

    David BirchmierVice President

  • Accent Group + Zendesk Customer focused care across 13 brands

    Mark RizzaHead of Supply Chain

  • Faberlic moves 10x faster by bringing support under one solution

    Dmitrii VertiporokhDirector of Digital Development

  • Thrive Market scales smartly with Zendesk

    Michelle RasconCustomer Support Manager

  • Thinkific + Zendesk Support worth switching for

    Veronica HowesDirector of Customer Success

  • Creating meaningful customer connections with Zendesk

    Isobel MillsLead Customer Delight Manager

  • Plesk + Zendesk Advanced self-service for exceptional CX

    Anton MaslovOperations Manager

  • Impossible Foods + Zendesk Data-led customer support

    Gabrielle McCobinSenior Manager of Customer Advocacy

  • Channel changes score high with Ditzo’s online insurance customers

    Wouter de VriesPerformance Manager
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