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176 Zendesk Messaging Case Studies

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  • The Boston Globe + Zendesk Lowering cost and keeping more customers with A.I.-fueled chat

    Eric WitmanLead CX Systems Specialist

  • Daniel Wellington seamlessly scales customer service worldwide with Zendesk

    Anton BlomCustomer Service Manager Europe

  • Fast-growing Bolt goes from data blind to data driven with Zendesk

    Toby HumphreyProduct Manager for Customer Support

  • Getting up close and personal with customers on Facebook Messenger

    Shane RoachCustomer Experience Operations

  • Northmill Bank + Zendesk: omnichannel, personalized, scalable support

    Simon NilssonChief Commercial Officer

  • BAUHAUS + Zendesk: the power of WhatsApp

    Bea NiewiaraContact Center Manager

  • Sezzle + Zendesk Building on best practice to support rapid growth

    Nathen BricknerDirector of Support Enablement

  • ManageBac + Zendesk Scaling fast to support online learning

    Kieran TullyDirector of Customer Success

  • RedDoorz + Zendesk Streamlining, scaling, and thriving

    Tia Dini AssociateVice President, Customer Service

  • DevFactory + Zendesk Streamlining customer relations for 15,000+ companies

    Rahul SubramaniamChief Executive Officer

  • Raddish Kids + Zendesk Increased conversions and a connected remote team

    Jennifer BuchananCustomer Service and Retention Manager

  • The Smith Family + Zendesk Side-by-side innovation with impact

    Dylan RoseNational Manager, Customer Experience (CX) and Supporter Operations

  • PayNearby + Zendesk Building resilience by strengthening relationships

    Minakshi TalyProject Manager

  • Prezi + Zendesk A culture of customer-centric collaboration

    Daniel KovacsCustomer Support Manager

  • Biobot + Zendesk Rapid growth, quick implementation, strong results

    Phil KowalskiDirector of Customer Success
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