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241 Zendesk Messaging Case Studies

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  • Fossil consolidated tools to support 14 brands with Zendesk

    Bernie Gessner Vice President of Global Customer Care & Retail Operations

  • The PAS Group attributes a 39% increase in online sales partly to live chat and their excellent customer service

    Anna Samkova Loyalty and Digital Manager

  • Medbridge’s new AI agent helps agents and users alike

    Joshua Bentley Manager of Customer Support

  • Siemens + Zendesk Partnership grounded in a shared vision

    Steven Franklin Global Head of Customer Service

  • Four Seasons makes guest interactions seamless with messaging

    Felicia Yukich Global Social Media Marketing Manager

  • Udacity + Zendesk Best-in-class with the metrics to prove it

    Denielle Booth Global Manager of Student Support

  • Smiles + Zendesk Conversational support boosts retention

    Vanessa Tannuz Product Manager

  • Optimizing social messaging for a frictionless customer experience

    Anna Skidmore Vice President

  • Global manufacturer digitizes CX processes to gain efficiencies

    Robert Cwicinski Chief Executive Officer

  • Taskrabbit sees quick time to value with seamless WFM integration

    Kevin Rury Senior Workforce Management Analyst

  • Grove boosts operational efficiency with Zendesk AI

    Aashley Malsbury Community Happiness Systems Manager

  • Spoonflower ups efficiency and self-service with smart integrations

    Jennifer Spanos Senior Manager, Business Operations

  • Zendesk + ACPC Digitizing support for agriculture in the Philippines

    Justine Trey R. Cubos Project Head of the Online Helpdesk

  • DistroKid steps up agility and efficiency with Zendesk pro services

    Jasen Samford Director of Artist Relations

  • Degreed sees $1M in cost savings by switching to Zendesk

    Kevin Barry VP of Global Technical Services & Support
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