241 Zendesk Messaging Case Studies

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  • Higher Logic elevates CX with Zendesk analytics and QA tools

  • Medbridge’s new AI agent helps agents and users alike

  • Cebuana Lhuillier achieves 90% CSAT and 70% NPS with Zendesk Suite

  • DistroKid steps up agility and efficiency with Zendesk pro services

  • Degreed sees $1M in cost savings by switching to Zendesk

  • Element Electronics earns awards for CX success

  • Fred IT Group enjoys easy migration plus 360-degree customer views

  • RapidG saves over AU$35k annually with a fully integrated CX platform

  • Reprise rolls out Zendesk CX to ensure personalized B2B service

  • Utila Dive Center drives more sales with Zendesk messaging

  • Banc Sabadell sees chat as an ally in customer service strategy

  • GlassesUSA.com sees CX success with voice of the customer data

  • Workrise creates custom CX solution for internal and external support

  • MTN Ghana boosts Net Promoter Score by 17% with Zendesk

  • College storage company opts for Zendesk to power a growing startup