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241 Zendesk Messaging Case Studies

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  • 99 designs replaced 3 systems with a Zendesk omnichannel solution

    Zach KulasDirector of Global Support

  • Omnichannel customer support that’s on time, and on budget

    Art RybalkoSupport Team Manager

  • Universal Store’s omnichannel journey revamping customer experience

    Adam McPhersonCustomer Experience Manager

  • Deputy uses data to take CX to the next level

    Tim O'MahonyGlobal Customer Support Director

  • Oz Hair and Beauty gains 360-degree customer views

    Guy NappaChief Operating Officer

  • KRAFTON satisfies 1 million annual inquiries with Zendesk automation

    Nakhyun SungGlobal Customer Support Manager

  • Events DC brings efficiency and insights to CX and internal teams

    Albert DeGregorioDirector of Digital Workforce and Technical Partner Operations

  • Teamworks delivers scalable white glove service with 100% CSAT

    Faryn RoyVice President of Customer Success

  • CoreLogic powers CX by unifying communication channels

    Sarah EdwardsExecutive, Client Experience

  • Prosper chooses Zendesk for innovation, fast deployment and time to value

    Brian TaylorSr. Director of Customer Experience

  • Accor Plus drives more revenue with a conversational strategy

    Christopher DouglasDirector of Member Services

  • Netwealth fast tracks Zendesk and attains industry-leading call wait times

    Matt HeineJoint Managing Director

  • Honeylove shapes its success with CX data and SMS innovation

    Trevor HumphreyVP of Customer Experience

  • Sentral elevates customer experience with powerful integrations

    Matt CastoroDirector of Product Development, Communications and Operations

  • Fútbol Emotion Messaging is a winning strategy for growth

    Daniel HsueCommerce Manager
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