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241 Zendesk Messaging Case Studies

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  • Ebates earned a 93% CSAT score with the Zendesk omnichannel solution

    Dylan Campopiano VP of Member Services

  • Going’s journey with Zendesk delivers efficiency and cost savings

    Rob Medina Director of Member Success

  • L'Oreal Deutschland monitors trends across the business using Zendesk Support

    David Desinger ETNEHS Technician

  • Deputy uses data to take CX to the next level

    Tim O'Mahony Global Customer Support Director

  • Oz Hair and Beauty gains 360-degree customer views

    Guy Nappa Chief Operating Officer

  • KRAFTON satisfies 1 million annual inquiries with Zendesk automation

    Nakhyun Sung Global Customer Support Manager

  • Events DC brings efficiency and insights to CX and internal teams

    Albert DeGregorio Director of Digital Workforce and Technical Partner Operations

  • Teamworks delivers scalable white glove service with 100% CSAT

    Faryn Roy Vice President of Customer Success

  • CoreLogic powers CX by unifying communication channels

    Sarah Edwards Executive, Client Experience

  • Prosper chooses Zendesk for innovation, fast deployment and time to value

    Brian Taylor Sr. Director of Customer Experience

  • Accor Plus drives more revenue with a conversational strategy

    Christopher Douglas Director of Member Services

  • Netwealth fast tracks Zendesk and attains industry-leading call wait times

    Matt Heine Joint Managing Director

  • Honeylove shapes its success with CX data and SMS innovation

    Trevor Humphrey VP of Customer Experience

  • Sentral elevates customer experience with powerful integrations

    Matt Castoro Director of Product Development, Communications and Operations

  • Fútbol Emotion Messaging is a winning strategy for growth

    Daniel Hsu eCommerce Manager
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