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241 Zendesk Messaging Case Studies

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  • Wyze Labs swaps Freshdesk for Zendesk to meet 10X growth

    Bruce Wagner Director of Support

  • CX innovation for a legacy Silicon Valley retail brand and manufacturer

  • FCC + Zendesk Saving taxpayers 85% with greater transparency and faster replies

    Dustin Laun Contractor and Senior Advisor of Innovation and Technology

  • Medline sees Zendesk as mission critical for global business

    Billy Abrams Executive Vice President, Distribution

  • Auctane building personalized customer journeys

    Chris Karp Chief Customer Officer

  • Fender uses Zendesk for main stage CX and business support

    Darren Antram Director of Sales Operations

  • Universal Store’s omnichannel journey revamping customer experience

    Adam McPherson Customer Experience Manager

  • Indigov taps Zendesk for trusted data security

    Dean Macris Chief Information Security Officer

  • Optimizely tailors support with custom objects and APIs

    Andrew Schreiner Director of Customer Success Operations

  • Lovevery creates personalized service to drive retention

    Emily Sarver VP, Customer Experience

  • Purple streamlines CX and empowers agents with Zendesk

    Jane Griener Director of Operations for Customer Care

  • Swiss Casinos bets on Zendesk AI to meet CX challenges

    Raphael Grossenbacher Head of Customer Support

  • TwinSpires sees a 70% increase in self-service with Zendesk Messaging

    Shirl McConville Senior Manager of Player Services

  • Higher Logic elevates CX with Zendesk analytics and QA tools

    Rick Black Director of Customer Support

  • END. maximizes CX efficiency with Zendesk AI and Appamondo

    David McDaid Director of CX and Studio
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