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241 Zendesk Messaging Case Studies

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  • Simpleray - Customer Case Study

    David BirchmierVice President

  • Fender uses Zendesk for main stage CX and business support

    Darren AntramDirector of Sales Operations

  • Siemens + Zendesk Partnership grounded in a shared vision

    Steven FranklinGlobal Head of Customer Service

  • Auctane building personalized customer journeys

    Chris KarpChief Customer Officer

  • Universal Store’s omnichannel journey revamping customer experience

    Adam McPhersonCustomer Experience Manager

  • Indigov taps Zendesk for trusted data security

    Dean MacrisChief Information Security Officer

  • Optimizely tailors support with custom objects and APIs

    Andrew SchreinerDirector of Customer Success Operations

  • Lovevery creates personalized service to drive retention

    Emily SarverVP, Customer Experience

  • Purple streamlines CX and empowers agents with Zendesk

    Jane GrienerDirector of Operations for Customer Care

  • Swiss Casinos bets on Zendesk AI to meet CX challenges

    Raphael GrossenbacherHead of Customer Support

  • TwinSpires sees a 70% increase in self-service with Zendesk Messaging

    Shirl McConvilleSenior Manager of Player Services

  • Higher Logic elevates CX with Zendesk analytics and QA tools

    Rick BlackDirector of Customer Support

  • END. maximizes CX efficiency with Zendesk AI and Appamondo

    David McDaidDirector of CX and Studio

  • ZEAL boosts AI and self-service efficiency with Zendesk Assist

    Laura SchweigertSenior Customer Technical Support Specialist

  • HealthJoy doubles support capacity and cuts ticket volume by 25%

    Jeff GrattonVice President of Member Services
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