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242 Zendesk Messaging Case Studies

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  • How Liberty uses Zendesk QA to provide luxury customer service

    Sophie Elgar Quality and Training Manager

  • Building beautiful customer journeys, for millions of people

    Raphael Fontes Vice President of Customer Operations

  • L'Oreal Deutschland monitors trends across the business using Zendesk Support

    David Desinger ETNEHS Technician

  • HealthJoy doubles support capacity and cuts ticket volume by 25%

    Jeff Gratton Vice President of Member Services

  • Avon’s century-old legacy embraces the future of employee service with Zendesk

    Karolina Michalska Head of Global People Services

  • Zeppelin University embraces employee service innovation with Zendesk

    Stefanie Zeller Head of IT

  • Zendesk is on the move in the mobility market

    Elsa Cadoux Director of Mobility Business Customer Operations

  • WeRoad powers CX and speeds responses with Zendesk AI

    Bianca Dagheti Senior TechOps Project Manager

  • Dymind powers digital transformation and global service with Zendesk

    Wu Yan Lin Deputy Director

  • Starshipit delivers smarter CX with Zendesk AI

    Anne Cho Knowledge and Content Lead

  • Medbridge’s new AI agent helps agents and users alike

    Joshua Bentley Manager of Customer Support

  • How GLL is transforming CX with Zendesk AI

    Joseph Rham Customer & Communities Director

  • Zipcar drives 95% CSAT with Zendesk messaging

    Danny Koss Senior Manager of Member Services

  • Phonero achieves 59% automation with Zendesk AI agents

    Haris Segetalo Senior AI Trainer

  • Bally's differentiates itself in a crowded market with evolved CX

    Matthew Litherland Senior Service Delivery Manager
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