241 Zendesk Messaging Case Studies

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  • Musicians serving musicians: how Reverb uses Zendesk to provide a proactive, personalized CX

  • Disrupting life insurance markets with Zendesk omnichannel

  • With Zendesk, agents focus on the customer, not the software

  • Hoag Health reduces resolution time by 86% with Zendesk

  • ShearComfort finds AI to be a perfect fit for exceptional CX

  • Wireless Logic uses Zendesk to deliver standout service worldwide

  • Jaycar boosts NPS from 1 to 62 by unifying support with Zendesk

  • Humi empowers both customers and agents with Zendesk AI

  • Cebuana Lhuillier achieves 90% CSAT and 70% NPS with Zendesk Suite

  • JobAdder empowers agents to focus on complex queries with Zendesk AI

  • How Qualia uses GenAI to radically elevate its CX

  • Thirdfort replaces three tools with Zendesk for unified CX

  • How Liberty uses Zendesk QA to provide luxury customer service

  • TravelPerk taps Zendesk AI in CX to transform business travel

  • Miko uses AI to scale CX for high growth and assist busy agents