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241 Zendesk Messaging Case Studies

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  • Simpleray - Customer Case Study

    David BirchmierVice President

  • Fender uses Zendesk for main stage CX and business support

    Darren AntramDirector of Sales Operations

  • Siemens + Zendesk Partnership grounded in a shared vision

    Steven FranklinGlobal Head of Customer Service

  • Hoag Health reduces resolution time by 86% with Zendesk

    Michael KrugVice President of Human Resources

  • ShearComfort finds AI to be a perfect fit for exceptional CX

    Madison McLellanOperations Manager and Zendesk Administrator

  • Wireless Logic uses Zendesk to deliver standout service worldwide

    Colette MajiltonGroup Head of Service

  • Jaycar boosts NPS from 1 to 62 by unifying support with Zendesk

    Neil DeoCustomer Experience Optimisation

  • Humi empowers both customers and agents with Zendesk AI

    Paul MorrowSupport Specialist

  • Cebuana Lhuillier achieves 90% CSAT and 70% NPS with Zendesk Suite

    Jean Henri LhuillierPresident and CEO

  • JobAdder empowers agents to focus on complex queries with Zendesk AI

    Mark LingardHead of Customer Experience

  • How Qualia uses GenAI to radically elevate its CX

    Nate BakerChief Executive Officer

  • Thirdfort replaces three tools with Zendesk for unified CX

    Daniel DallimoreSupport Operations Specialist

  • How Liberty uses Zendesk QA to provide luxury customer service

    Sophie ElgarQuality and Training Manager

  • TravelPerk taps Zendesk AI in CX to transform business travel

    Andrew CookeGeneral Counsel

  • Miko uses AI to scale CX for high growth and assist busy agents

    Sandeep JindalVice President of Customer Experience
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