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241 Zendesk Messaging Case Studies

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  • Musicians serving musicians: how Reverb uses Zendesk to provide a proactive, personalized CX

    Daniel SantrellaDirector of Customer Engagement

  • Disrupting life insurance markets with Zendesk omnichannel

    James ShanahanChief Operating Officer

  • With Zendesk, agents focus on the customer, not the software

    Larry DiamondChief Executive Officer & Co-Founder

  • Reward Gateway taps Zendesk to scale growth with faster service

    Dimitar KondakovHead of Support

  • CX innovation for a legacy Silicon Valley retail brand and manufacturer

  • MYOB boosts self-service capabilities, automation, and scalability to its team with Zendesk

    Chris SinclairDelivery Manager

  • Wondersign swaps Intercom for Zendesk's omnichannel CX

    Kaspar FoppChief Revenue Officer

  • At South Africa’s leading courier service, customer service drives cost savings

    Dawid SmitZendesk Administrator

  • Insurance startup Openly taps Zendesk to help outpace competition

    Tim KyseVice President of Customer Experience

  • Recharge Payments elevates support with strong data and smart routing

    Ty BaileyVP of Technical Support

  • Plum redefines insurance, serving customers at lightning speed with Zendesk

    Santhosh VijayanandaCustomer Success Director

  • Sprout Solutions: the voice of the customer as the guiding star

    Bernice LocsinAssistant Vice President of Customer Success

  • GM Tour From disparate channels to seamless, efficient customer service with Zendesk

    Kit SananwathananontManaging Director
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