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242 Zendesk Messaging Case Studies

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  • How Zuora's beating the industry benchmark with their multichannel support

    Marlene Summers Director of Global Support

  • The Boston Globe + Zendesk Lowering cost and keeping more customers with A.I.-fueled chat

    Eric Witman Lead CX Systems Specialist

  • Medbridge’s new AI agent helps agents and users alike

    Joshua Bentley Manager of Customer Support

  • Reward Gateway taps Zendesk to scale growth with faster service

    Dimitar Kondakov Head of Support

  • CX innovation for a legacy Silicon Valley retail brand and manufacturer

  • MYOB boosts self-service capabilities, automation, and scalability to its team with Zendesk

    Chris Sinclair Delivery Manager

  • Wondersign swaps Intercom for Zendesk's omnichannel CX

    Kaspar Fopp Chief Revenue Officer

  • At South Africa’s leading courier service, customer service drives cost savings

    Dawid Smit Zendesk Administrator

  • Insurance startup Openly taps Zendesk to help outpace competition

    Tim Kyse Vice President of Customer Experience

  • Recharge Payments elevates support with strong data and smart routing

    Ty Bailey VP of Technical Support

  • Plum redefines insurance, serving customers at lightning speed with Zendesk

    Santhosh Vijayananda Customer Success Director

  • Sprout Solutions: the voice of the customer as the guiding star

    Bernice Locsin Assistant Vice President of Customer Success

  • GM Tour From disparate channels to seamless, efficient customer service with Zendesk

    Kit Sananwathananont Managing Director

  • Best Egg automates 80% of chat inquiries with Zendesk Messaging

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