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241 Zendesk Messaging Case Studies

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  • Unity saves $1.3 million with Zendesk automations + self-service

    David Schroeder Senior Manager of Services Support

  • Cebuana Lhuillier achieves 90% CSAT and 70% NPS with Zendesk Suite

    Jean Henri Lhuillier President and CEO

  • Zendesk Support allows SlicePay to easily serve over 150K customers with a team of five

    Suhas Reddy Director of Operations

  • Grupo SOMA transforms the experience of external and internal customers

    Virgínia Santana Customer Experience Manager

  • FOX Sports Mexico integrates Zendesk into the FOX Sports MX app

  • FABRIC TOKYO leverages Zendesk proactive messaging to improve their customer experience

    Tomoko Sasaki Manager of Customer Success Team

  • Love, Bonito delivers exceptional service with strong understanding of Asian women

    Dione Song CEO

  • Going’s journey with Zendesk delivers efficiency and cost savings

    Rob Medina Director of Member Success

  • Freedom Furniture sees efficiency and CSAT skyrocket with Zendesk AI

    Stacey Zavattiero Customer Experience Manager

  • OneSkin increases retention with data-driven CX

    Jessica-Rose Garcia Customer Experience and Support Manager

  • How SodaStream’s customer service sparkles with Zendesk

    Leora Machlis Director of Global Customer Care

  • Zendesk AI helps InExchange enhance and streamline its service desk

    Lars Andersson Head of Department

  • Global retailer NEXT boosts efficiency and savings using Zendesk AI

    Raz Razaq Head of Customer Contact Experience Technology

  • Uber Carshare shifts gears for effective customer service

    Ailie McAleenan Content Design Lead

  • Wyze Labs swaps Freshdesk for Zendesk to meet 10X growth

    Bruce Wagner Director of Support
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